BIBLIOGRAPHY CALDERON, JOLLIBEE B. APRIL...
BIBLIOGRAPHY

CALDERON, JOLLIBEE B. APRIL 2013. Communication Methods Applied by
the Entrepreneurs in the Promotion of Kalinga Coffee as the Provincial One-Town-One-
Product (OTOP) of Tabuk City, Kalinga. Benguet State University, La Trinidad, Benguet.

Adviser: Gretchen Shagami C. Mangahas, MDC

ABSTRACT

Coffee is the One-Town-One-Product of Tabuk City in the province of Kalinga.
With the development of the coffee business in the place, it was noteworthy to document
the communication methods applied by the coffee entrepreneurs in the promotion of their
products.
Specifically, this study identified the socio-demographic profile of the respondents,
business profile of the respondents based on the type of ownership, coffee production
processes, availability of technology for processing and packaging; communication
methods in promoting Kalinga Coffee, outlets of Kalinga Coffee, and the people/groups
who are involved in the promotion of the Kalinga Coffee; and, the challenges encountered
by the entrepreneurs in the promotion of Kalinga Coffee.
Respondents of the study were nine entrepreneurs, all were from Tabuk City, Kalinga, and
owners of registered Coffee Brands under DTI-Kalinga. These were the Kalinga Brew,
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Kalinga Blend, Kalinga’s Best Coffee, Kalinga Mountain Coffee, Kape De Kalinga,
Mananig Wild Coffee, Magallaya Mt. Specialty Coffee, Matambong Pure Ground Coffee
and Patiking Ground Coffee.
Most of the Coffee Brands were managed under Sole Proprietorship and the rest
were under Cooperative ownership. Sole Proprietorship was the most applicable type of
ownership because according to the owners, they can easily manage the business and
decide on their own. All of these coffee brands own their own farms from which their
coffee beans come from. The coffee products were processed either as Pure Ground or
Brewed Coffee and came from different varieties of coffee such Robusta, Arabica, and
Excelsa.
Technologies used in producing coffee beans include trucks, trailers, coffee
blenders, coffee grinders, and coffee roasters. For the packaging, the entrepreneurs used
the brand sealer and the vacuum sealer. Furthermore, vending machines were used during
fairs for coffee tasting.
It was also revealed that the communication methods used in the promotion of
Kalinga Coffee were radio, television and newspapers (both national and local) that
published and aired on Kalinga Coffee. The outlets of the Kalinga Coffee were found at
the different vicinities within and outside Tabuk City, Kalinga.
Challenges encountered by the respondents included moral degradation from
fellow entrepreneurs, lack of advance technologies for packaging, lack of impact of their
packaging to the buyers; and the low quality of green coffee beans used for processing the
coffee.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

It is recommended that Sole Proprietorship be still used as the most appropriate
type of ownership; that the coffee brands continue to strengthen their promotion using
different communication methods; and that government agencies continue to support the
coffee industry.



















Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

INTRODUCTION

Rationale
Every place wants to be recognized for something especially for development
purposes. And it is also a fact that communication strategies do play a central role in high
performance. Thus, identifying the one-town-one-product (OTOP) of a province is
significant in the promotion of the community itself.
As Gasingan (2012) puts it, a strategy is a method or plan chosen to bring about a
desired future or end of a decision, such as achievement of a goal or solution to a problem.
A breakdown in the communication channel leads to an inefficient flow in
information. Entrepreneurs are unaware of what the customers expects of them. They just
keep on doing things in improving their products just to make sure they have regular buyers
or costumers that will come back (Drucker, 2005).
Farming is one of the dominant professions in Asian countries where farmers could
gain profit and produce high quality of yield. As modernization comes, farmers are
searching for technologies, farm implements and methods to be used to have good quality
of produce especially in the Philippines (Calisaan, 2008).
In the Cordilleras, particularly in Kalinga, the climate and topography have been
found out to be conducive for raising various kinds of tropical and some temperate fruits
such as mango, santol, rambutan, citrus, coffee and many others.
The main economic activity of Kalinga Province is on agriculture. The province is
recognized as the rice granary of the Cordillera.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

According to Jeffrey Pasikan, Trade and Industry Development Specialist of
DTIKalinga, the former governor of Kalinga Macario Duguiang and co-officials were the
one who identified coffee as the OTOP of the province in the year 2003. Since, all the
municipalities of Kalinga are producers of coffee except in the municipality of Rizal.
However, it is sad to note that coffee production as the chosen OTOP of the
province, is not recognized by the community due to the lack of information dissemination
and as well as the minimal supply of the product in the market.
In the Tabuk market, Tabuk rice is the widely sold product of the town. On the
other hand, one needs to roam around first before finding stalls selling Kalinga Coffee.
Some entrepreneurs of coffee in Tabuk City explained that this may be because
Kalinga coffee sold in the market are processed by the farmers and they directly sell it to
the consumers.
Because most of the products are in good packaging, the Department of Trade and
Industry (DTI) recommended for them to use it. Still, the products are not yet distinguished
for some as the chosen OTOP.
With this, Department of Agriculture (DA) is furthering its efforts in promoting the
production of coffee, not only for local consumption but for export as well. Latest records
of the Bureau of Agricultural Statistics (BAS-CAR) showed 0.34% increase in coffee
production in 2011. From 5,608.13 in 2010, coffee production in the region grew to
5,627.13 in 2011 with Kalinga as the top producer followed by Ifugao, Benguet, Mountain
Province, Abra and Apayao.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Today, the DA-CAR is now moving to help revive the coffee industry in the region
and in the country (Agri Cordillera, 2012).
Further, the increase in productivity and profit has always been the motivating
factor for entrepreneurs and businessmen. Such motivation has led them to initiate changes
in their daily activities or in marketing itself (Cruz, 2005). Communication is even more
valuable in a business environment as there are several parties involved. Various
stakeholders, whether they are customers, employees or the media, are always sending
important information to each other at all times.
It is important to always remember the importance of communication in an
organization. The methods of communication you choose in a sense that make or break the
management structure of the organization or your business and could also affect
relationship with customers, if not chosen carefully.
It is therefore essential to study the communication methods used by the
entrepreneurs for being the primary promoters of the product, the Kalinga Coffee will be
recognized and popularized lending to an increase in the demand of potential consumers.
Using the right communication methods may help the entrepreneurs in promoting the
product in the market not just for business but also for tourism and development of the
community.

Statement of the Problem
This study sought to identify the communication methods in the promotion of the Kalinga
Coffee as provincial One-Town-One-Product (OTOP) in Tabuk City, Kalinga through the
entrepreneurs.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Specifically, the study sought to answer the following questions:
1. What is the socio-demographic profile of the respondents?
2. What is the business profile of the respondents based on the:
a.
Type of Ownership;
b.
Coffee Production processes;
c.
Availability of technology for processing and packaging
3. What are the communication methods in promoting Kalinga Coffee, outlets
of Kalinga Coffee, and the people/groups involved in the promotion of the
Kalinga Coffee?
4. What are the challenges encountered by the entrepreneurs in the promotion
of
Kalinga Coffee?

Objectives of the Study
In general, the study aimed at documenting the communication methods in the
promotion of Kalinga Coffee as provincial One-Town-One-Product (OTOP) in Tabuk
City, Kalinga.

Specifically the study was able to:
1. identify the respondents’ socio-demographic profile
2. identify the business profile of the respondents based on the type of ownership,
coffee production processes, availability of technology for processing and
packaging;
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

3. identify the communication methods in promoting Kalinga Coffee, outlets of
Kalinga Coffee, and the people/groups who are involved in the promotion of the
Kalinga Coffee;
4. identify the challenges encountered in the promotion of the Kalinga Coffee.

Importance of the Study
The result of the study may contribute to the awareness and understanding of the
role of communication in promoting Kalinga Coffee. This would emphasize the importance
of communication in the activity.
Identifying the communication methods in the promotion of the Kalinga Coffee as
provincial OTOP in Tabuk City, Kalinga may help in its improvement and development of
the coffee industry in the region. It also determines the strengths and weaknesses of the
entrepreneurs as the initial promoter of the Kalinga coffee in the region. Aside from this,
it may help in suggesting better communication methods to those interested individual who
plan to engage business in coffee.
In addition, results of this study may be used by the DA and DTI and other
agencies regarding agricultural practices and business marketing for development
purposes.
This may help serve as a guide in maintaining or improving a local processed coffee
business and study results may serve as references for future or the same type of research
by the students and other researchers.


Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Scope and Limitations of the Study

The study was conducted from December 2012 to February 2013.

The study focused only on the existing communication methods in the promotion
of local processed coffee by the respondents in Tabuk City, Kalinga as provincial OTOP
in terms of the type of ownership, coffee production processes, availability of technology
for processing and packaging; Identify the communication methods in promoting Kalinga
Coffee, outlets of Kalinga Coffee, and the people/groups who are involved in the
promotion of the Kalinga Coffee; Identify the challenges encountered in the promotion of
the Kalinga Coffee, and; identify the challenges encountered in the promotion of the
Kalinga Coffee.
On the other hand, this research will not include the other local processing coffee
in other municipalities of Kalinga because of the time constraints of the study. The
accessibility of the other municipalities like Pinukpuk, Lubuagan, Balbalan, Pasil and
Tinglayan from Tabuk City is not convenient to travel with the given time.
In connection with the study, key informants from the DA-Kalinga, DTI-Kalinga
and the entrepreneurs of coffee in Tabuk City, Kalinga will serve as the respondents.






Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

REVIEW OF LITERATURE

Importance of Socio-demographic Profiling

The profile of the respondents is an important factor in a study.
According to the Upland Development Working Group (1991), development is viewed as
an endless process of learning, problem solving and change. Information needed to make
good development decisions constantly change as situations change. Gathered data as
faithfully and as comprehensively as possible is defined (Upland Development Working
Group. 1991).
In a related study, Gunnad (1980) as cited by Baluscang, Jr. (1988) stated that the more
number of years in working experience one had, the greater were his knowledge, skill,
experience and methods in the adoption of new practices that could be influenced by the
social, psychological, and economic factors of the new generation.
Socially, they must associate themselves with other people for an interchange of ideas and
for possible suggestions or solutions to problems they are most concerned with (Baluscang,
Jr., 1988).
Relevance of OTOP
Kalinga province is recognized as the rice granary of the Cordillera (Agri
Cordillera, 2012). However, according to Pasikan, Trade Industry Development Specialist
of DTI-Kalinga said that the former Kalinga governor and co-officials identified Coffee as
the One-Town-One-Product (OTOP) of the province. Since all the municipalities of
Kalinga are producers of coffee except the municipality of Rizal.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Another also is the rice of the province is not being chosen as the recognized OTOP
because not all the municipalities of Kalinga is a sufficient producers of rice. The
municipality of Tabuk only has the greatest numbers of produce rice since the topography
of the place is favorable. This is according to the final report of DOST-CAPE Coffee
rehabilitation project done by the officers’ in-charge of the Office of the City Agricultural
Services (OCAS) of Tabuk City, Kalinga.
In 2004, the coffee industry of Kalinga has landed one of the top three priority areas for
development along with the woodcarving of Paete and High Value Vegetables of Bukidnon
at the national level. The active participation of the local chief executives in identifying,
developing and promoting the Kalinga Coffee Industry has significantly pushed the
province to be CAR’s model OTOP.
Moreover, throwing important light on the contribution of marketing to a nation’s growth
and development, Peter F. Drucker, acknowledged authority on management, is quoted to
have stated the following: “Marketing occupies a critical role with respect to the
development of ‘growth’ areas. Indeed, marketing is the most important ‘multiplier’ of
such developments. It is in itself in every one of these areas, the least developed, the most
backward part of economic system. Its development, above all others, makes possible
economic integration and the fullest realization of whatever assets and productive capacity
an economy already possesses. It mobilizes latent economic energy. It contributes to the
greatest needs: that for the rapid development of entrepreneurs and managers, and at the
same time it may be the easiest area managerial work to get going”. With the influence of
western culture, having been previously colonized by Spain who introduced trading
business, as well as having been colonized, too, by the Americans, it can be expected that
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

in the realm of entrepreneurship, that Filipinos stand to duplicate how its former colonizers
really undertake its business. In fact, the generic views about entrepreneurship in the United
States, according to Dr. Orcullo, Jr., as reported by Peter Drucker, “entrepreneurship is
essentially starting a business of his own, new and small-scale business.” Being no purely
copycat, however, there are some differences and/or variations principally brought about
by culture and traditions which, unfortunately, some of which are constraints to
entrepreneurism.

Kalinga Coffee
Coffee is about 7, 000 or 23% of total households in the province depend on coffee
farming for livelihood. Coffee, Kalinga’s green gold, now, brings more income for
farmers-local entrepreneurs set up their processing plants and coffee shops giving the
farmers an alternative market, evading multi-national companies who dictate the price.
Coffee lovers, who find bias of taste on the renowned brewed coffee from Kalinga,
would have savory coffee experience with the different local coffee brands in the market.
The Kalinga Brew, Kalinga Blend, and Mananig Wild Coffee have perfect blends of the 3
coffee varieties namely: Robusta, Arabica, and Excelsa. This is a product of a unique
roasting and grinding, which is the secret of the aromatic and tasty Kalinga Coffee. Kalinga
Mountain Coffee and Magallaya Specialty Coffee will give the customer an option to taste
the three varieties in separate packs.
Coffee grows in 70 countries, 60 of which are exporters. It has four varieties namely
Arabica, Robusta, Liberica and Excelsa. Arabica, also known as ‘Kapeng
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Tagalog’ bears clean dry coffee beans in two to three years from planting, which is the
earliest compared to other varieties. While Robusta yield the highest volume of clean dry
coffee beans. Excelsa, on the other hand, is resistant to drought unlike Liberica
‘KapengBarako’ can tolerate and grow in wider soil types (DA, GMA-High Value
Commerce Crops Program leaflet).
The Cordillera Administrative Region (CAR) is recognized as one of the top producers of
quality coffee in the country, it is also a challenge to the region to step forward and increase
its production to meet the growing demands of the market. Cordillera coffee has the tastiest
as well as aromatic coffee in the nation; where in the coffee farmers are practicing organic
method to maintain its natural nutrients.
Latest records of the Bureau of Agricultural Statistics (BAS-CAR) showed increased in
coffee production for 2011 at 0.34%. From 5,608.13 in 2010, coffee production in the
region grew to 5,627.13 in 2011 with Kalinga (3, 857.20mt) as the top producer followed
by Ifugao (1,053.81 mt), Benguet (486.55 mt), Mountain Province (162.15 mt), Abra
(54.05 mt) and Apayao (13.37 mt).
Large bulk of the production is Robusta Variety which is mostly grown in warmer
areas such Kalinga and Ifugao. Robusta Variety is the bitterest taste among the varieties of
coffee that are produce in the region. Most of the Kalingas are fond of sipping and drinking
coffee first before starting the day and going to work in the farm. This is being observed in
our province since I belong to the place that most elders preferred drinking coffee in the
morning before and after their work. Coffee Arabica, on the other hand, is grown suitably
in temperate and mountainous terrain areas like Benguet, thus majority of Arabica
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

production is derived here. Other varieties include Liberica and Excelsa which is grown in
limited quantity (Agri Cordillera. Jan.-March 2012).
Moreover, the Kalinga coffee is being recognized to other places such as some parts
of Manila like in the Megamall, Market Market, Glorietta and many “pasalubong” centers.
With the growing demand of coffee in the local and global market, the coffee industry in
seen to be potential contributor to the economy and it is said that coffee is branded to be
the most famous beverage in the world. Aside from its economic importance, coffee is
known to be beneficial to the health when taken in moderation.
Coffee is rich source of anti-oxidants that is linked with fighting heart disease and
cancer. It is also rich in polyphenols which are valuable nutrients that help keep your body
in good health over time (Agri Cordillera. Jan.-March 2012).
The Department of Agriculture-CAR is now moving to help revive the coffee
industry in the region and in the country. Currently, the Philippines ranked 76th in the world
in terms of coffee production, a very far cry from its third ranking two decades ago. But if
the government and all the stakeholders will join hands to revive the coffee industry in the
country, it won’t take long for Philippines to get back on its feet. Thus the Kalinga coffee
is having its participation in introducing the importance of coffee in our daily activities.
There are many names of coffee produce in the province like the Kalinga
Brew, Kalinga Blend, Kalingas’ Best Coffee, Kalinga Mt. Coffee, Kalinga Musang
Specialty Coffee, Kape de Kalinga, Magallaya Specialty Coffee, Mananig Coffee and
Robusta Premium Coffee (Coffee FIESTA June 2012).
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

In the world trade, coffee ranks first among non-staple food and is rated as fifth
most important agricultural product. It is considered as one of the high-value commercial
crops in the local and foreign markets. About half of the market demand is being imported
to meet supply deficits due to lack of production. This shows that there are lots of rooms
for new investors to penetrate the coffee industry and accommodate its consumers (DA,
GMA-High Value Commercial Crops Program leaflet).
The Final Report of DOST-CAPE Coffee Rehabilitation Project held in different
municipalities of Kalinga gathered some recommendations in order to continue the field
monitoring and evaluation to the respective coffee farms of the DOST-CAPE
farmerbeneficiaries, especially on the actual practice or application on coffee rehabilitation
that was taught and demonstrated. Networking the coffee farmers to the LGU’s and other
non-government organizations interested on coffee for possible support financially and
technically. Lastly, there will be an organization of coffee farmers in the barangay to
facilitate technical and financial assistance addressing the problems of the coffee farmers.

Communication Methods in Promoting of Products
Entrepreneurs have proven over and over again to be the pioneers who convert
ideas into products and dreams into reality. Entrepreneurs blend creativity, innovation and
risk taking with hard work to form and nurture new ventures. In selecting a business, option
should not be based on luck and immature thinking, but on thorough evaluation and
systematic process. Start by developing long and short lists of potential business
opportunities.

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Likewise, the resources, skills, and technology available in the community are to
be evaluated if these are not fully or efficiently utilized. In discovering business
opportunities, the following factors on resources have to be evaluated:
Markets. This refers to the number of prospective buyers, competitors, the price,
and the quality of goods and services that have to be analyzed. Business opportunities exist
in areas where consumer satisfaction is weak or incomplete.
Individual interests. Business interest of individuals should match business
opportunities. For example, if one is a good cook, he should venture in the food business.
Capital. This serves as the fuel that keeps the business operating. The availability
of funds should fit the types of business to organize.
Skills. The entrepreneur should have the proper skills in the business he is going to
undertake.
Suppliers of inputs. It is important that there are steady supplies of raw materials of
other inputs to the business.
Manpower. The success of any business also depends on the efficiency of its
employees.
Technology. Entrepreneur should be aware of the presence of technology to
improve their products or services, introduce new innovation in the market.
Entrepreneurs should be aware of the duration of each stage of the product life
cycle. Fajardo had emphasized in this book, entrepreneurship that excellent knowledge
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

about product life cycle provides entrepreneurs business opportunities to continuously stay
in business.
Venturing into a business project demands a timely and clear decision as to which
area or business concerned to deal with. In the selection process, one has to begin with
choosing or focusing on a particular business by category or sector.
The service-based business. Common examples of service-based business are
consultancy, barber shops, repair shoes, beauty parlors, care giving, designing works,
rendering professional services, such as engineers, dentistry, medical doctor, and others
where there is no need to manufacture something.
Trading or product-based business. This is a buy-and-sell transaction that can
happen in your storehouse, showroom, or any other structure less environment. Selling
involves a lot of costumer contact and requires a great deal of persistence on the
entrepreneurs’ part. An example of this is putting up a grocery store, bakery products, or
general construction materials.
Manufacturing business. This is a manufacturing or production based business by
creating a product. Manufacturing can be as simple as creating hand-painted T-shirts or
ceramic vases and now, the most popular is candle making, which can be done in your
home.
Licensed business opportunities. If you find some difficulties in launching a
product or service, it is a good idea to look for licensed business opportunities. Franchising
is a business format somehow very similar to licensed business opportunities.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Distributorship. This is where independent entrepreneur, company, or individual
enters into an agreement or contract to offer, sell, or distribute a particular product, but it
is not entitled to use the manufacturer’s trade name as part of its own trade name. In our
country, distributor represents foreign companies who can sell products to dealers
strategically located all over the country.
Rack Jobber. This involves an agent or buyer entering an agreement with a parent
company to market its goods to various stores by means of strategically located store racks.
Wholesalers. These sell the product of manufacturers or producers to retailers and
other distributors who have direct dealings with the end users or customers.
Subcontracting. This is a familiar form of business format in the garments sector,
as well as the shoe industry. This involves signing up an arrangement with a major producer
to complete a set of product components on a pre-agreed price.
Vending machine routes. These are placed in various places or locations. The
entrepreneur needs to have substantial capital outlay as he had to pay for the vending
machine, including the stocks to be vended.
Starting into a new business or doing any form of innovation in a business
organization demands or necessitates a plan. A business plan that is well-researched and
well-done is by itself an insurance against the illusive success that every entrepreneur is
looking forward to. Preparing a business plan is not easy. It is a well-written, honest-to-
goodness document prepared by the entrepreneur that will convince the investor to invest,
or it is a tool to sell your business story to financial resources and should be recognized. It
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

is the direction and guide of the entrepreneur as to what is to be done and how to do it. It
details out what is to be achieved over a certain period of time.
Planning and organizing enterprise demands proper evaluation of the resources,
skills, interest and attitudes together with the needs of the community and degree of
competition.
“A well-written business plan is one that contains all information necessary for the
financing source to make a decision even without taking the entrepreneur.” Peter
F. Drucker
Choosing the Legal Form of your Business/ Types of Business
Sole Proprietorship
A sole proprietorship is a business owned by only one person. It is the simplest
organization to form. Most business, including large ones, started as a sole proprietorship.
In a sole proprietorship, you and your business are one. Your income and the business
income are one. In other words, your business income is taxed as personal income.
Decision-making is centered on the owner or proprietor who assumes total responsibility
for all decision. If the business succeeds, he reaps all the profits. If it fails, he suffers all
the losses, including the obligation to pay the debts. When the sole proprietor dies, the life
of the business also ends.



Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Cooperative
A cooperative is a group enterprise. It is made up of a number of producers, traders,
or consumers who want to produce or trade as a group so that they may avail themselves
of economies of scale, which individually, they will not be able to obtain.
Among the very first cooperatives are the consumers’ cooperatives. These were formed by
individuals or families who want to supply themselves with goods or services at cheaper
costs than if they had bought these from a retailer or a middle man. Cooperatives then were
established not primarily for the purpose of making a profit. However, any surplus that
results from the operation of the cooperative is shared among the members.
Cooperatives are registered with the Cooperative Development Authority (CDA).
Cooperatives may apply for tax-exemption, however, its members, to whom the profits of
the cooperative ultimately go have to pay income taxes.
What is Production?
Production is the creation of goods and services. Or, it is the creation of utility.
Utility means satisfaction. Goods and services are produced to satisfy human wants or
needs. It requires a set of inputs to yield a set of outputs. These inputs may include
materials, manpower, machinery, methods, management, money, and moment (or time)
(Cabangbang, 1998).
The Importance of Marketing

There is one thing that entrepreneurs must embrace on a lifetime when he or she
engages in a business. This is the concept of marketing. Marketing is an activity that the
entrepreneur will be involved in for as long as the business exists. Marketing is more than
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

just advertising the fact that the entrepreneur is in the business of producing or providing
something (Asor, 2009).
For a true and blue-blooded entrepreneur, market aspect should be given due
importance, if not at all, the most important aspect when one gets into business. This
postulation is for the simplest reason: No matter how good or excellent the product is
technically, it is nothing if there is no buyer on the market.

Channel of Distribution
Channel of distribution refers to the marketing institutions and interrelationships
responsible for the physical flow of goods and services from the producer or manufacturer
to consumers or industrial users.
The entrepreneur can use any of the following modalities whichever is appropriate for his
business:
Direct Marketing. This refers to a system of marketing by which an organization
communicates directly with costumers to generate a response and/or transactions.
Wholesalers. This is where the producers or manufacturers generally dispose or sell
their products, who in turn, sell the same to the retailers or end-users.
Agents. If a wholesaler is necessary, the entrepreneur must determine how to reach them.
The individual entrepreneur may find it impossible to contact and service the wholesalers
without additional help. In many cases, manufacturer’s representatives contact the
wholesaling companies and are paid commissions on their sales.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Challenges in Promoting Coffee Business
Unlike the previous decades where technology, globalization, and trade
liberalization did not play a dominant role, the third millennium is mainly characterized by
globalized trading system and the predominance of the revolutionary information
technologies. Thus- the business of venturing coffee in the region is affected by the
globalization of the country or the global market (Asor, Winefreda B., Ph.D. 2009).
This is being observed by the big business coffee in the world like the Starbucks,
Figaro, Nestle Company, and now the Mead Johnson which is experiencing difficulty in
promoting but establishing new strategies to gain more profit. Specifically the vast
approach of 3-in-1 coffee mix where people used to appreciate it and prefer than brewed
coffee unlike before that you need first to grind and then boiled it (Science & Technology
Magazine, vol.xii, 2008).
The Philippine Coffee Board including the Department of Agriculture stated that
most of the problems that the coffee farmers experiencing is the rejuvenation of the old
coffee trees. The answer to this stated problem arise from the observation of the
agriculturist is that they need to rejuvenate and expand the coffee plantation in order to
sustain the market demand of the product. Other also is the needs of advance technology
to help the entrepreneurs and farmers to make them easy in harvesting as well as packaging
the produce products. Lastly, the farmers must apply the correct way of picking the coffee
beans like the red ripe beans of the coffee not applying the striping way method which is
all the matured and not matured are all harvested (PCCAARD Monitor, 2011).

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

METHODOLOGY

Locale and Time of the Study

The study was conducted in the City of Tabuk, Kalinga (Figure 1).
Tabuk City is the only city among the 7 municipalities of Kalinga in the Cordillera
Administrative Region (CAR) Luzon.
Tabuk is the capital of Kalinga and is bounded on the North by the town of
Pinukpuk, on the Northeast of Rizal. On its westernmost section it shares border with the
towns of Pasil and Lubuagan. On the southwest it borders with the town of Tanudan.
Tabuk is a border city of Kalinga with the provinces of Isabela and Mountain
Province. In the East, it is bordered by the town of Quezon, Isabela, which is about 20
kilometers from the city center and the town of Paracelis, Mountain Province on the South.
The town is accessible by land transport via the following entry points such as from
the Mt. Province through the Bontoc Road, from Baguio City through the Marcos Highway
via La Union-Pangasinan-Nueva Ecija-Nueva Viscaya-Isabela Road, through the Benguet-
Nueva Vizcaya Road of Kayapa, through Tuao, Cagayan-Pinukpuk Road, and through
Tuguegarao City, Cagayan of Rizal Road.
Due to its landlocked condition, the fishery resource in Kalinga is limited to the
existing communal bodies of water such as creeks, rivers, irrigation dams/canals, and small
man-made fishponds. Based on the existing data, there is an estimated 44.75 hectares of
fishponds which are scattered all over the province and 2.66 hectares of tilapia fish
hatcheries.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013


Figure 1. Map of Tabuk City, Kalinga showing the location of the study

Tabuk City has total land area of 70, 025 hectares as of 2007. It is the second largest city
in the Cordillera region. According to the latest census made in 2007, it has a population
of 87, 912 people that depends on rice, coffee and corn as livelihood.

The study was conducted last December 2012 to February 2013.

Respondents of the Study
There were two groups who were interviewed for the study. The first group
consisted of nine key informants from Department of Agriculture-Kalinga, Department of
Trade and Industry-Kalinga and some officials from the Office of the City Agricultural
Services (OCAS) of Tabuk City, Kalinga.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

The key informants were selected based on their involvement in the planning and
monitoring of the development of the OTOP. They are: Grace Baluyan, the Provincial
Director of DTI-Kalinga, leader of the promotion of the Provincial Coffee Development
Plan; Jeffrey Pasikan of Trade and Industry Development and Specialist, the sector in
charge or point person of Kalinga Coffee Industry Development Program; Charlotte
Balisang, Cooperative Development Specialist of the Provincial Cooperative Office, in
charge of the organization of the cooperatives on coffee production; Caesar Lagon,
Agriculturist of the Province, in charge of the technical support in coffee production and
post-production; Dexy Catacutan of DOST-Kalinga, responsible in processing, upgrading
equipment, improved packaging and labelling; Remedios Wanason, City Agricultural
Specialist of Tabuk, person-in-charge in organizing the coffee entrepreneurs whenever
there is an activity regarding coffee development; Jerome Garming, Agriculturist from the
Planning and Development Office of the province, responsible in assisting coffee
technology to the entrepreneurs; Gilbert Cawis Sr., Tabuk City Agriculturist; Lolita
Camma, Provincial Plan Development Officer, responsible in allotment of budget for
coffee technologies.
The respondents consist of nine (9) entrepreneurs who are owners of the Kalinga
Coffee brands produced in Tabuk City.

Data Collection
Generally, this study used an interview schedule to facilitate the face-to-face interview
with the respondents.

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

The researcher personally gathered data with the assistance from the key informants
to have accurate information. The guide questions were translated into
‘Kalinga’ dialect for easier the understanding between the researcher and the respondents
upon questioning.
Data Gathered
Gathered data were the communication methods used by the respondents in
promoting Kalinga coffee in Tabuk City, in terms of identifying the socio-demographic
profile of the respondents’; identifying the business profile of the respondents’ business
based on the type of ownership, coffee production processes, availability of technology for
processing and packaging, outlets of Kalinga coffee, and the people/ groups involved in
the promotion of Kalinga Coffee; identifying the challenges encountered by the
entrepreneurs in the promotion of Kalinga Coffee.

Data Analysis
The data was gathered were analyzed, consolidated, and interpreted according to
the study using descriptive statistics such as frequency counts. Tables were used to present
the data gathered that were created to show the accurate usage of the communication
strategies in promoting the Kalinga coffee as the chosen OTOP of the province.



Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

RESULTS AND DISCUSSION

Socio-demographic Profile of the Respondents
Table1 shows that there were nine coffee entrepreneurs in Tabuk City as identified
by the Department of Trade and Industry.
These were Antuza Refalda, Grace Agtina, Estrella Balnao, Zita Degay, Rolando
Esposo, Penelope Daluson, Froilan Albert and Teresita Baawa. Most of the entrepreneurs
were female and finished their college degree.
Majority of them engage in planting rice and corn before involving in coffee
production.
Seventy-seven point seventy-eight percent (77.78%) of the respondents were aged 41-50
years old and all of them were married.
They were engaged in coffee production for more than two years. All of them own
their coffee production including the cooperative coffee processing.
Most of them were planting the Robusta variety of coffee, although, there were
coffee brands who use three blends of coffee variety like the Arabica, Excelsa and Robusta
in one package.



Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Table 1. Socio-demographic profile of the respondents


CHARACTERISTICS FREQUENCY
PERCENTAGE
n = 9
%
________________________________________________________________________
Sex
Male
4
44.44
Female
5
55.55
________________________________________________________________________
TOTAL 9 100.00
________________________________________________________________________
Age
30-40 years old 1
11.11
41-50 years old 7
77.78
51-60 years old 1
11.11
________________________________________________________________________
TOTAL 9 100.00
________________________________________________________________________
Educational attainment

Elementary 1
11.11
College 8 88.89
Vocational 0 0.00
_______________________________________________________________________
TOTAL 9
100.00
_______________________________________________________________________
Civil Status
Married 9 100.00
________________________________________________________________________
TOTAL 9 100.00
________________________________________________________________________
Number of years in coffee business

1-3 years
7


77.78
4-7 years
2


22.22
________________________________________________________________________
TOTAL




9



100.00
________________________________________________________________________
*Activities before engaging in coffee production


Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

The Business Profile of the Entrepreneurs Kalinga Coffee
Table 2 shows that there were nine brands of Kalinga Coffee namely: Kalinga
Brew, Kalinga Blend, Kalinga’s Best Coffee, Kalinga Mountain Coffee, Magallaya Mt.
Specialty Coffee, Mananig Wild Coffee, Kape De Kalinga, Matambong Pure Ground
Coffee, and Patiking Ground Coffee.
Antuza, owner and the processor of the Kalinga Brew said that there are two types
of ownership of the Kalinga Coffee business in the City of Tabuk. These are Sole
Proprietorship and Cooperative. The Sole Proprietorship is mainly observed by the
entrepreneurs of the Kalinga Coffee in Tabuk City. The first known coffee brand business
in town is the Kalinga Brew, a Sole Proprietorship, which is now exporting produce to
other counties like Singapore, China and South Korea. Other brands also under Sole
Proprietorship are the Kalinga Blend, Kape De Kalinga, Kalinga Mountain Coffee,
Magallaya Specialty Coffee and the Mananig Wild Coffee. It is because they find it as
appropriate for themselves in handling their coffee business.
On the other hand, there were three cooperatives that are engaged in the coffee
business in Tabuk City. These are the Kalinga Mountain Coffee, Matambong Pure Ground
Coffee and Patiking Ground Coffee. Kalinga Mountain Coffee is owned by
Estrella Balnao at Bagumbayan, Tabuk City, Kalinga. The Matambong Pure Ground
Coffee is headed by Teresita Baawa at Balawag Proper, Tabuk City, Kalinga. Patiking
Ground Coffee is also headed by Froilan Albert at Patiking, Dupag, Tabuk City and these
were started as a Chili Paste Business before they incorporate Coffee as a part of their
product.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

There are two types of grinding coffee: Pure Ground and Brewed.

Table 2: The Business Profile of the Entrepreneurs of Kalinga Coffee

Brand
Type of Ownership Cooperative

Address






Chairman/Owner

Kalinga Brew
Sole Proprietorship Antuza Refalda
Poblacion West,







Dagupan, Tabuk
City, Kalinga
Kalinga Blend
Sole Proprietorship Grace Agtina
Poblacion, Dagupan,







Tabuk City,





Kalinga
Kalinga’s Best
Sole Proprietorship Penelope Daluson
Balawag, Tabuk City,
Coffee,







Kalinga
Kalinga

Cooperative
Estrella Balnao
Bagumbayan,Tabuk,
Mountain







Kalinga
Coffee,

Magallaya

Sole Proprietorship Zita Degay
Poblacion West,
Mt. Specialty






Dagupan,Tabuk
Coffee,







City, Kalinga
Mananig

Sole Proprietorship Rolando Esposo
Taga, Pinukpuk
Wild Coffee,






Kalinga
Kape De
Sole Proprietorship Virginia Sacki
Bantay, Tabuk City,
Kalinga,







Kalinga,
Matambong
Cooperative
Teresita Baawa
Balawag, Proper,
Pure Ground






Tabuk City,
Coffee,







Kalinga
Patiking

Cooperative
Froilan Albert
Patiking, Dupag,
Ground Coffee






Tabuk City,









Kalinga



Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

The Pure Ground type was practiced by entrepreneurs who prefer single packaging
of the one variety of the coffee like the Kalinga Mountain Coffee and the Magallaya
Specialty Coffee that use Robusta variety only. The Brewed type is used by entrepreneurs
who prefer blends of the varieties of coffee such as the Robusta, Arabica, and the Excelsa.
The Kalinga Brew, Kalinga Blend and the Mananig Wild Coffee use this type of grinding.
Pasikan also stated that, there is a best practice to produce quality coffee beans
which will result to good coffee taste. This is the “Gourmet” or Wet Processing Method
wherein only the red ripe berries will be selected and then submerged in water to remove
the floaters which are considered as “unwanted” coffee beans. According to Pasikan, there
are some entrepreneurs who used the Sun Drying Method of coffee beans that were
harvested. This method would include all coffee berries even the unripe berries coffee
berries which may affect the quality of the processed coffee beans.
The coffee production in the city is highly appreciated because it gives job
opportunities and income to the farmers. Sacki said that most of the entrepreneurs are also
the owners of the coffee farms where they get the coffee beans from. If there is a need for
more coffee beans they buy the necessary supply from other farmers in the neighborhood.
The entrepreneurs also have problems in processing when it comes to the
technology used in the production and packaging of their products.
Some of these equipment used for the processing are the Blender, Coffee Roaster
(Roasting Machine) and the Manual Grinder. And for the packaging process these are the
Brand Sealer and the Vacuum Sealer. The only machine that was used for the trade fairs
and agricultural exhibits is the vending machine.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Profile of the Nine Brands of Kalinga Coffee
Kalinga Brew. According to Antuza Refalda, owner of the Kalinga Brew coffee
brand, the coffee brand was founded at Poblacion, Dagupan, Tabuk City, Kalinga. She
added that, Kalinga Brew is a Sole Proprietorship type of ownership and registered under
DTI-Kalinga for almost seven (7) years (Table 3). This coffee brand produce two types of
coffee processed products such as the Pure Ground Coffee and Brewed Coffee. This coffee
brand uses the mix type of variety in one packaging which uses the Arabica, Excelsa and
the Robusta varieties of coffee produced in the Cordillera. The coffee production of this
coffee brand came from their own farm and sometimes some coffee beans are bought from
their neighborhood if needed.
The product promotion of the Kalinga Brew uses the television, radio, and the
newspapers in dissemination information as well as advertising of their coffee products in
the public. The Baguio Midland Courier, Guru Press, Philippine Star, Sunstar-Baguio and
Zigzag Weekly were some of the newspapers that had published articles and
advertisements of the Kalinga Brew. The Radio Natin-Tabuk and the local channel of ABS-
CBN Cagayan Valley also aired the coffee products of Kalinga Brew.





Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

The 250 grams of Pure Ground Coffee is priced at one hundred pesos (Php100) if bought
at the processing office of Kalinga Brew but if bought at the groceries found in
Tabuk City, the price ranges from one hundred thirty (Php130) to one hundred fifty pesos
(Php150).
Technologies used by the Kalinga Brew Coffee Brand in coffee production are the
tractor, trailer machine for the transporting the harvested coffee beans to the national road,
elf and truck for transportation purposes of the coffee beans.

Table 3. Kalinga Brew Profile

ITEM


DESCRIPTION
________________________________________________________________________

Coffee Brand Name
Kalinga Brew

Address
Poblacion, Tabuk City, Kalinga

Type of Ownership
Sole Proprietorship

DTI Registration
Seven (7) Years

Type of Produced Coffee
Mix type of three blends coffee varieties

Products Sold
Pure Ground and Brewed Coffee

Coffee Production
Own Farm and from neighboring farms if needed

Selling Price
250 grams = Php.100-Php. 150

Advertising Strategies/ Activities
Aired on television and radio, published in
newspapers

Marketing/Selling Strategies
Door-to-door and by orders, Exporting abroad,
trade fairs and Agricultural exhibits

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

The packaging technologies used are the Coffee Roaster (Roasting Machine),
Grinder (manual and automatic machine), Vacuum Sealer, and Brand Sealer for the name
of the coffee product and the vending machine.
The Kalinga Brew products can be bought from their processing office in
Poblacion, Dagupan, Tabuk City, Kalinga, some groceries at Bulanao, Tabuk City as well
as Dagupan, Tabuk City, Kalinga like Mencero Grocery, Bayle Supermarket, Safe Value
Grocery, Na-oy Grocery, and Julies’ Grocery. It can also be bought from
supermarkets found in the different malls in Manila and some parts of NCR Region.
Further, Kalinga Brew is exported in China, Indonesia, Singapore and South Korea.
Kalinga Blend. This coffee brand holds office at Magsaysay, Dagupan, Tabuk City,
Kalinga. This is owned and managed by Grace Agtina under Sole Proprietorship and was
registered under DTI-Kalinga for four (4) years already. This coffee brand is similar with
the Kalinga Brew that produces Pure Ground and Brewed Coffee. (Table 4) Aside from
this, Kalinga Blend is sold in different outlets and establishments in nearby places of the
Kalinga and in the NCR. Further, the products are also sold in the Visayas Region because
the owner has family relatives in Cebu. The coffee brand is also sold and displayed in
Golden Hotel at Magsaysay, Appas, Tabuk City which they also own.










Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Table 4. Kalinga Blend Profile



ITEM


DESCRIPTION
________________________________________________________________________

Coffee Brand Name


Kalinga Blend

Address




Magsaysay, Dagupan, Tabuk City,






Kalinga

Type of Ownership


Sole Proprietorship
DTI Registration



Four (4) years already
Type of Produced Coffee


Mix type of three coffees blends







varieties

Products Sold
Pure Ground and Brewed Coffee
Coffee Production Own farm and buying some coffee beans if needed


Selling Price


500 grams = Php 250.00
Marketing/Selling Methods Door-to-door, by orders, exporting to Visayas Region, trade
fairs and Agricultural exhibits

Advertising Strategies/ Activities Radio and television, advertisements to
newspapers

The Kalinga Blend use media channels to promote their coffee products like
posters, radio and television, as well as newspapers that are circulating around the nation.
These newspapers include the Philippine Daily Inquirer, Philippine Star, Manila
Bulletin, Baguio Midland Courier, Sunstar-Baguio, Zigzag Weekly and Guru Press.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Advertisements are also aired over Radio Natin-Tabuk, Radio ng Bayan Tabuk, and
Radio Natin-Tuguegarao as well as the local television channel of ABS-CBN Cagayan
Valley.
The price of 500 grams of Kalinga Blend is Php250. In some outlets where Kalinga
Blend is sold, the seller determines the price of the product, but net way over the original
price.
Technologies used by the Kalinga Blend in coffee production are trailer, tractor,
and truck for transportation of the harvested coffee beans. The packaging technologies used
are the roasting machine, grinder (manual and automatic), vacuum sealer, brand sealer for
the design of the coffee product and the vending machine for the coffee taster. Most of the
Kalinga Blend products are found at the Golden Berries Hotel;
Kalinga Blend is also sold at Mart One Mall found in Tuguegarao City, Cagayan.
Further, different groceries in Tabuk City like Bayle Supermarkets, Mencero Grocery, and
the Julies’ Grocery also sell the products and are also sold in some of the Visayas Region
because of family connections.
Kalinga’s Best Coffee. The coffee brand is owned by Penelope Daluson and has its
business address at Balawag proper, Tabuk City, Kalinga. Kalinga’s Best Coffee is a Sole
Proprietorship and registered under DTI-Kalinga for almost three (3) years (Table 5).
This coffee brand produces Pure Ground Coffee only. It uses one coffee variety which is
the Robusta. It has its own farm and they buy coffee beans from other coffee growers if
needed.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Kalinga’s Best Coffee uses television, radio and the local publication for
promotion. The Radio Natin-Tabuk and the national television of ABS-CBN had been
used to air advertisements of this brand.
The 250 grams of Pure Robusta Ground Coffee costs Php.120.00. Technologies
used by this brand are: trucks and trailers for the transportation purposes of harvested
coffee beans. Technologies for packaging include the roasting machine, coffee grinder,
vacuum sealer, brand sealer and the vending machine.
The Kalinga’s Best Coffee products are sold in different vicinities around Tabuk
City, specifically, at the Ayatu’s Ethnic Products, Safe Value Grocery, and Faith Pharmacy
and Convenience Store in Bulanao, Tabuk City. Aside from this, there are outlets of
Kalinga’s Best Coffee at Solano, Nueva Viscaya, Tuguegarao City, Cagayan and Santiago
City, Isabela
Table 5. Kalinga’s Best Profile



ITEM




DESCRIPTION
_______________________________________________________________________
Coffee Brand Name



Kalinga’s Best Coffee
Address





Balawag Proper, Tabuk City,
Kalinga

Type of Ownership



Single Proprietorship

DTI Registration




Three (3) years already

Type of Produced Coffee



Single Coffee Variety

Products Sold




Pure Robusta Ground Coffee

Coffee Production
Own farm and buying coffee
beans if needed

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Selling Price 250 grams = Php.120.00 -
Php.150.00
________________________________________________________________________

COMMUNICATION CHANNELS

DESCRIPTION
________________________________________________________________________

Marketing/Selling Strategies

Door-to-door basis, by







orders, exporting to nearby








places, trade fairs and

Agricultural exhibits
Advertising Strategies/Activities
Radio and television airing,
publishing advertisements to local
newspapers


Kalinga Mountain Coffee. This coffee brand is holding office at Barangay
Bagumbayan, Naneng, Tabuk City and is owned by Estrella Balnao under Cooperative
type of ownership (Table6). It produces Pure Ground Robusta Coffee. This coffee brand
uses single variety of coffee unlike the other coffee brands. Kalinga Mountain Coffee has
its own coffee farms but if the demand of the coffee increases, that it buys coffee beans
from other coffee growers.


To promote its products, the radio, television and local newspapers are used. The
ABS-CBN Cagayan Valley and the Radio Natin-Tabuk have aired its advertisements.
The Zigzag Weekly and the Guru Press have aired its advertisements on Kalinga
Mountain Coffee.
One 250 grams of Kalinga Mountain Coffee costs from Php130- Php150.
However, the prices of this coffee brand vary when coffee is in demand.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Technologies used for coffee production are the trucks and trailers. As for the packaging
the coffee blender, coffee roaster, coffee grinder, vacuum sealer, brand sealer and the
vending machines are used.
The Kalinga Mountain Coffee is sold in different stores in Tabuk City such as the
Faith Pharmacy and Convenience Store as well as in the city market.

Table 6. Kalinga Mountain Coffee


ITEM



DESCRIPTION
________________________________________________________________________

Coffee Brand Name

Kalinga Mountain Coffee







Address



Bagumbayan, Naneng, Tabuk City, Kalinga

DTI Registration


three (3) years of Kalinga Mountain Coffee







Type of Produced Coffee

Single Coffee Variety

Products Sold


Pure Ground Coffee

Coffee Production
Own coffee farm and buying Selling Price 250
grams of Pure Ground Robusta Coffee were price at
Php 130.00 - Php150.00

COMMUNICATION CHANNELS

DESCRIPTION
________________________________________________________________________
Marketing/Selling Strategies
Door-to-door basis, by





orders, exporting to nearby







places, trade fairs and

Agricultural exhibits
Advertising Strategies/Activities Radio and
television airing, publishing advertisements to local
newspapers


Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Magallaya Mountain. Specialty Coffee. This coffee brand’s office is located at the
Barangay Bagumbayan, Naneng, Tabuk City and is managed and owned by Zita Degay
under Sole Proprietorship. It produced Pure Ground Robusta and ‘Musang’ or the Civet
Coffee. This coffee brand was using single variety of coffee in their products. Magallaya
Mountain Specialty Coffee have its own coffee farm but purchases coffee beans from othr
coffee growers if the need arises.
This brand promotes its products through the radio, television airing and
newspapers. The ABS-CBN Cagayan Valley and the Radio Natin-Tabuk had aired its
advertisements. Further, Zigzag Weekly and the Guru Press have also published
advertisements on the coffee brand.
Magallaya Mountain Specialty Coffee Brand priced its 250 grams pack at Php130-
Php150 only. However, the price of this coffee brand varies when coffee is in demand.
Technologies that are used during the coffee production of Magallaya Mountain
Specialty Coffee are trucks and trailers. In the packaging of the coffee products it uses the
coffee blender, coffee grinder, vacuum sealer, brand sealer and the vending machines.
The Magallaya Mountain Specialty Coffee is sold in some parts of NCR and nearby
places. They are also accepting special delivery to their regular customers.



Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Table 7. Magallaya Mountain Specialty Coffee


ITEM



DESCRIPTION
________________________________________________________________________

Coffee Brand Name

Magallaya Mt. Specialty Coffee







Address



Bagumbayan, Naneng, Tabuk City, Kalinga

Type of Ownership


Sole Proprietorship






DTI Registration



two (2) years of coffee business







Type of Produced Coffee


Single Coffee Variety

Products Sold



Pure Ground Coffee






‘Musang’ or the Civet Coffee

Coffee Production



Own coffee farm and buying

Selling Price
250 grams of Pure Ground Robusta Coffee
were price at Php. 130.00 - Php.150.00 the
Civet Coffee were price at Php.150.00-
Php.180.00 per 250 grams

________________________________________________________________________
COMMUNICATION CHANNELS DESCRIPTION
________________________________________________________________________
Advertising Strategies/Activities
Radio and television airing, newspaper
publishing of advertisements

Marketing/Selling Strategies
Door-to-door and by orders, selling to
nearby places of the province, trade fairs
and Agricultural exhibits




Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Mananig Wild Coffee. This coffee brand is managed and owned by Rolando
Esposo which is based at Taga, Pinukpuk, Kalinga but later transferred to Bulanao, Tabuk
City Kalinga.
Mananig Wild Coffee is registered under DTI-Kalinga for almost three (3) years
managed under Sole Proprietorship. This coffee brand has its own farm at Taga, Pinukpuk,
Kalinga and they process the coffee beans in Tabuk City (Table 8).
Mananig Wild Coffee advertises and promotes its products with the Guru press
and in the newsletter of KASC institution. The radio Natin-Tabuk and Radyo ng Bayan has
advertisements of this coffee brand.
The 250 grams of finished coffee products are sold at Php. 130.00 – 150.00. Trucks
and trailers and other transportation vehicles are used to transport its coffee beans from
Taga, Pinukpuk to Tabuk City.
Table 8. Mananig Wild Coffee


ITEM



DESCRIPTION
________________________________________________________________________

Coffee Brand Name

Mananig Wild Coffee

Address




Bulanao, Tabuk City, Kalinga

Type of Ownership

Sole Proprietorship

DTI Registration



Three (3) years

Type of Produced Coffee


Single Coffee Variety

Products Sold



Pure Ground Robusta Coffee

Coffee Production


Own Coffee Farm
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013


Selling Price


250 grams=Php. 130.00 – Php. 150.00
________________________________________________________________________

COMMUNICATION CHANNELS DESCRIPTION
________________________________________________________________________

Marketing/Selling Strategies
Door-to-door and by orders,






Exporting to nearby places






Trade Fairs/Agricultural Exhibits

Advertising Strategies/ Activities
Radio airing, newspaper advertising




For packaging the following technologies are used: coffee roaster, coffee grinder,
vacuum sealer, brand sealer and the vending machines.
The Mananig Wild Coffee is usually sold in the city market of Tabuk especially in
the Mencero Grocery, Safe Value Grocery and the ‘pasalubong’ centers of Tabuk City. It
is also sold in Tuguegarao City, Cagayan which were selling the Mananig Wild Coffee like
the Mart One Mall and the Power Mall at Roxas, Isabela.
Kape De Kalinga. This coffee brand is under DTI-Kalinga and is managed and
owned by Virginia Sacki at Bantay, Tabuk City, Kalinga. The Kape De Kalinga uses a
Robusta variety in its products (Table 10). This is a Sole Proprietorship type of ownership
had exported to Sydney, Australia after it was recommended by the owner’s neighbor to
Australians.
It has its own coffee farm and sometimes buys from other coffee growers if the
supply is not enough. The Zigzag Weekly and the Guru Press have advertised have
published some advertisements and articles about this coffee brand. Further, the Radio
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Natin-Tabuk and Radyo ng Bayan have aired the coffee products of Kape De Kalinga.
The 250 grams of finished product is sold at Php 150.00.
Technologies used by the Kape De Kalinga are trucks and trailers for the coffee
production. The packaging equipment they used is coffee roaster, coffee grinder, vacuum
sealer, brand sealer and the vending machine.
The coffee products of Kape De Kalinga are sold in the city of market of Tabuk
like the Mencero Grocery, Bayle Supermarket and the Safe Value Grocery. Aside from this
there are establishments sold coffee brand of Kape De Kalinga in Tuguegarao City,
Santiago City and at Solano, Nueva Viscaya. This coffee brand also has a regular customer
in Sydney Australia and Hong Kong.
Table 9. Kape De Kalinga Coffee Brand Profile

ITEM



DESCRIPTION
________________________________________________________________________

Coffee Brand Name

Kape De Kalinga

Address




Bantay, Tabuk City, Kalinga
________________________________________________________________________
Table 9. Continued…



Type of Ownership


Sole Proprietorship

DTI Registration



Three (3) years

Type of Produced Coffee


Single Coffee Variety

Products Sold



Pure Ground Robusta Coffee

Coffee Production


Own Coffee Farm

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Selling Price


250 grams=Php. 130.00 – Php. 150.00

________________________________________________________________________
COMMUNICATION CHANNELS DESCRIPTION
________________________________________________________________________

Marketing/Selling Strategies
Door-to-door and by orders,






Exporting to nearby places






Trade Fairs/Agricultural Exhibits

Advertising Strategies/ Activities
Radio and newspaper


Matambong Pure Ground Coffee. This coffee brand is owned by Teresita Baawa
under Cooperative type of ownership and is registered for almost (2) years under
DTIKalinga. Further, the Matambong Pure Ground Coffee produces their own coffee
products from their own coffee farms (Table 10).
Matambong Pure Ground Coffee has published article and advertisements in
Zigzag Weekly and the Guru Press.
Moreover, Radio Natin-Tabuk and Radyo have also aired the coffee products of
matambong Pure Ground Coffee. The price of the 250 grams of finished products ranges
from Php 10-Php 150.00.
This coffee brand uses the coffee blender, coffee roaster, and coffee grinder for the
packaging.
It also uses the brand sealer and the vacuum sealer. The vending machine is also
used for tasters during exhibits.

The radio, television as well newspapers circulating around the community and the
nation has been aired by Matambong Pure ground Coffee for promotion. Radio
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

and television, the local channel and the national channels have also used for
advertisements. The coffee products of Matambong Pure Ground Coffee are sold in the
city market of Tabuk City like the Mencero Grocery, Bayle Supermarket and the Safe
Value Grocery. There are some regular buyers which prefer delivery of the coffee products
through courier services. The coffee products are also sold in Tuguegarao City, Cagayan.
Table 10. Matambong Pure Ground Coffee


ITEM



DESCRIPTION
________________________________________________________________________

Coffee Brand Name

Matambong Pure Ground Coffee

Address




Balawag Proper, Tabuk City, Kalinga

Type of Ownership


Cooperative

DTI Registration



Two (2) years

Type of Produced Coffee


Single Coffee Variety








Table 10. Continued . . .


Products Sold



Pure Ground Robusta Coffee

Coffee Production


Own Coffee Farm

Selling Price


250 grams=Php. 130.00 – Php. 150.00
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013


COMMUNICATION CHANNELS DESCRIPTION
____________________________________
____________________________________

Marketing/Selling Strategies

Door-to-door and by order,













Exporting to nearby places







Trade Fairs/Agricultural Exhibits

Advertising Strategies/ Activities
Radio, newspaper advertising

Patiking Ground Coffee. This coffee brand is headed by the chairman of the
Patiking Farmer’s Association of Bulagian, Dupag, Tabuk City, and is Foilan Albert. The
Patiking Ground Coffee is managed under a cooperative and is registered under
DTIKalinga for almost (2) two years (Table 12).
This coffee brand produces their coffee products from their own coffee farm. For
promotion and advertising, it has used the newspapers and radio. The Zigzag Weekly and
the Guru Press have published some advertisements and articles about this coffee brand.
The Radio Natin-Tabuk and Radyo ng Bayan were some of the radio station that aired the
coffee products of Matambong Pure Ground Coffee.

The price of 250 gram of fished product ranges Php130-Php150.00.
Technologies or in processing their coffee products include the coffee blender, coffee
roaster, and coffee grinder. For packaging, it uses the brand sealer and the vacuum sealer.
The vending machine is also used during exhibits.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Radio, television as well as the newspapers which were circulating around the
community is used for the advertising. The radio and television have also aired their
promotions through channels.
The coffee products of Patiking Ground Coffee were found in the city market of
Tabuk City like the Mencero Grocery, Bayle Supermarket and the Safe Value Grocery.
There were some establishments that were selling coffee products of this coffee
brand in Tuguegarao City, Cagayan
Table 11 Patiking Ground Coffee

ITEM




DESCRIPTION
________________________________________________________________________

Coffee Brand Name


Patiking Ground Coffee

Address




Dupag, Tabuk City, Kalinga

Type of Ownership


Cooperative

DTI Registration



Two (2) years

Type of Produced Coffee


Single Coffee Variety

Products Sold



Pure Ground Robusta Coffee

Coffee Production


Own Coffee Farm

Selling Price



250 grams=Php. 130.00 – Php. 150.00






Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Table 11. Continued…
________________________________________________________________________
COMMUNICATION CHANNELS
DESCRIPTION
________________________________________________________________________
Marketing/Selling Strategies

Door-to-door and by order,




Exporting to nearby places




Trade Fairs/Agricultural Exhibits

Advertising Strategies/ Activities
Radio airing, newspaper advertising



Summary of the Nine Coffee Brands

In summary, Six (6) of the coffee brands of Kalinga Coffee are under Sole
Proprietorship and three (3) are under Cooperative. There are three (3) coffee brands that
are located at Poblacion, Dagupan, Tabuk City, Kalinga. Two (2) are from Balawag,
Tabuk City, Kalinga (Table 12).
Communication Methods in Promoting
the Kalinga Coffee
Refalda recognizes the essential role that communication plays in the effective
promotion of a business. Thus, she uses different communication methods in promoting
Kalinga Brew.
Refalda values her customers as they also help in promoting their brand through
recommendations to other customers. Refalda, Sacki, Baawa and Agtina observed that
customers’ recommendations have kept regular sales possible.
Moreover, entrepreneurs also use radio and television to promote their products.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Albert, Baawa, Degay and Sacki aired their coffee products through ABS-CBN, a
national television channel, with the assistance of the DTI Secretary Gregory Domingo
when he visited their coffee farms in 2012.
Moreover, most of their coffee products are locally advertised through Radio Natin-
Tabuk in its ‘Apong Dalen’ program. Aside from this, they also publish advertisements in
newspapers such as: Baguio Midland Courier, Sunstar Baguio and Zigzag Weekl and The
Guro Press which is circulating within Tabuk City.
The Kalinga Coffee products are further promoted through agricultural exhibits, coffee
fiestas, and trade fairs. For instance, was the recently held Ullalim Festival in February
where many coffee entrepreneurs gathered to display and sell their products using their
own strategies to attract customers. Outlets of the Kalinga Coffee The Kalinga Coffee is
usually found in the ‘Pasalubong Centers’ of the City Hall of Tabuk. However, seven
entrepreneurs already have regular buyers from owners of the groceries in town such as
the Mencero grocery, the Bayle Supermarket and the Safe Value grocery (Table 12).
Sacki and Degay also sell their coffee products in the Victory and Dangwa Bus
Station in town. Aside from this, the DTI in Kalinga has also displayed some of the
Kalinga Coffee products.
The Kalinga Brew which is exporting Kalinga Coffee other places has already a
barcode; hence, it is already available in some supermarkets in Manila. The Kalinga Blend
also has displayed their coffee products in their own hotels found in Tabuk city namely the
Golden Berries Hotel.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Refalda stated that they have regular customers from Tuguegarao City, Cagayan
and at Solano, Nueva Viscaya who sell the coffee products in their own establishments and
who decide on the prices of the products. Kalinga Brew and Kalinga Mountain Specialty
Coffee also send their products to their customers in Manila and other parts of NCR through
LBC, a courier service, in exchange of the payment done through remittances.
People/Groups involved in the Promotion of Kalinga Coffee Grace Baluyan, as the
Value Chair Facilitator of the DTI-Kalinga agency, conducts workshops to corporate other
agencies (enablers) and producers (operators) as part of the agency’s contribution to the
Kalinga Coffee Development Program.
Ceasar Lagon added that, as an Agricultural Extension Worker from the Office for
Agricultural Services, Provincial Local Government Unit-Kalinga, provide technical
support in coffee production and post-production. Moreover, according to Charlotte
Balisang, a Cooperative Development Specialist oversees and assists the different
coopratives of coffee production.
On the other hand, Dexy Catacunan said that the Department of Science and
Technology-Kalinga (DOST-Kalinga) is in-charged with the processing, equipment
upgrading, package improvement and labeling, and laboratory analysis of Kalinga as a
whole.
Meanwhile, the Office of the City Agricultural Services (OCAS) of Tabuk City,
provide assistance in the rejuvenation and expansion of the coffee industry in Kalinga as a
whole.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Meanwhile, the Plan Development Office of Kalinga is in charge with assists
among coffee processors in the purchase of technologies that are used in the coffee
processing.

Challenges Encountered by the Respondents
in Promoting their Coffee Products
There were many challenges that are mention by the respondents.
The entrepreneurs identified some problems in promoting their coffee products.
One of the challenges encountered such as discrediting of other brands name to
customers. Baawas’ experience, other entrepreneurs tell degrading stories about another
coffee brand to discredit it and discourage customers from buying.
Six entrepreneurs identified the need of advanced technologies to help them in
packaging as well as in labeling their finished products. Since they cannot afford these
technologies due to the high cost, which is above their means, they resort to using simple
machines like the manual grinder of coffee. According to froilan Albert, the Chairman of
Patiking Bulagian Far,mer’s Association, there is also a lack of raw materials for
packaging.
Meanwhile, four entrepreneurs said that the advertisement cost for their products is
a challenge. Sacki is further concerned with the package design of coffee products which
she said is less attractive compared to the package design of other coffee brands.
As for the key informants, they stated that most of the problems that the coffee
farmers and coffee entrepreneurs encounter are the low quality of green beans because of
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

high percentage of broken beans, high moisture content and the insect damage or the
blackening of the coffee beans.
Further, entrepreneurs are still reluctant to shift their processing method from
sundrying to wet or gourmet method. The Gourmet method coffee processors can separate
high quality coffee beans, thus, produce a high quality coffee product.
Table 12. The Outlets of Kalinga Coffee

ADDRESS





BRAND SOLD
________________________________________________________________________
City Market
Kalinga Brew, Kalinga’s Best Coffee, Kalinga
Mountain Coffee. Kape De Kalinga

Pasalubong Centers of Tabuk City,
Kalinga Brew, Kalinga Blend, Kalinga’s Best Coffee,
Kalinga
Kalinga Mountain Coffee, Magallaya Mt. Specialty
Coffee, Mananig Wild Coffee, Kape De
Kalinga, Matambong Pure Ground Coffee,
Patiking Ground Coffee

Groceries found at Tabuk City, Kalinga Kalinga’s Best Coffee, Kalinga Brew, Kalinga Blend,
(Mencero Grocery, Na-oy Grocery, Safe Kape De Kalinga, Magallaya Mt. Specialty Coffee
Value Grocery and
Bayle’s Supermarket)

Dangwa and Victory Bus Station at
Kalinga Mountain Coffee, Kalinga Brew, Kalinga
Tabuk City, Kalinga
Blend, Kape De Kalinga

DTI- Kalinga Office at Dagupan, Tabuk Kalinga Brew, Kalinga Blend, Kalinga’s Best Coffee,
City, Kalinga
Kalinga Mountain Coffee, Magallaya Mt. Specialty
Coffee, Mananig Wild Coffee, Kape De
Kalinga, Matambong Pure Ground Coffee,
Patiking Ground Coffee


Kalinga Brew, Magallaya Mt. Specialty Coffee,
Manila Megamall,
Glorietta,
Kalinga Blend, Matambong Pure Ground Robusta
Market-market, Rockwell

Solano, Nueva Viscaya
Kalinga Brew, Kape De Kalinga


Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Mart One Mall of Tuguegarao City
Kalinga Brew, Kalinga Blend, Magallaya Mt.

Specialty Coffee, Kape De Kalinga

Abroad (China, Singapore, South Korea, Kalinga Brew, Kape De Kalinga, Magallaya Mt.
Sydney, Australia, Canada,
Specialty Coffee
USA)




Further, Balisang stated that there is lack of financial and technical support from
concerned agencies.
For instance, it is difficult for most entrepreneurs to get support from all enablers
such as agencies and LGU’s in terms of giving priority to coffee in resource allocation or
in the expansion and rejuvenation of coffee farms.
In addition, three coffee processors are still reluctant to shift their processing
method from sun drying and smoke drying to wet or gourmet method.
Through the gourmet method, coffee processors can sort coffee beans and thus,
may be able to produce a high quality of coffee product. In Pinukpuk, Kalinga, many coffee
processors still practice smoke dying of coffee beans which result to unsavory coffee taste.





Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

Summary
The study on the communication methods applied by the entrepreneurs in the
promotion of Kalinga Coffee as Provincial One-Town-One Product (OTOP) in Tabuk City,
Kalinga was conducted from December 2012 to February 2013.
Specifically, the study was able to identify the socio-demographic profiles of the
respondents, identify the state of the Kalinga Coffee business in terms of: Type of
ownership, coffee production processes and availability of the technology for processing
and packaging, identify the different outlets of Kalinga Coffee, determine the
people/groups that were involved in the promotion of the Kalinga Coffee and identify the
challenges encountered by the entrepreneurs in promoting Kalinga Coffee.
Respondents of the study were 9 entrepreneurs and 9 key informants. Key
informant interview and interview schedule were used in data collection.
Results of the study show that there were two types of the ownership in the coffee
business of the Kalinga which are Sole Proprietorship and Cooperative. Majority of the
respondents preferred Sole Proprietorship because they can manage their own business and
make decisions concerning it.
There were 9 brands of Kalinga Coffee which are the Kalinga Brew, Kalinga Blend,
Kalinga’s Best Coffee, Kalinga Mountain Coffee, Magallaya Specialty Coffee, Mananig
Wild Coffee, Kape De Kalinga, Matambong Pure Ground Coffee and Patiking Ground
Coffee.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

There were 6 sole proprietorship type of the ownership and 3 cooperative type of
ownership of Kalinga Coffee.
Further, there are two types of grinding Kalinga Coffee which are the Pure Ground
Coffee and the Brewed Coffee. The Pure Ground coffee type is practiced by entrepreneurs
who prefer single packaging per variety of coffee. The Brewed Type is used by the
entrepreneurs who prefer three blends of three coffee varieties such as the Robusta, Arabica
and the Excelsa.
Majority of the respondents use the media as communication methods in promoting
their coffee products like the radio, television and newspapers. Four of the respondents
stated that they have already aired their coffee products through the national television
channel, ABS-CBN.
Most of the coffee products of the respondents are locally advertised through Radio
Natin-Tabuk via the segment of ‘Apong Dalen’ program and published through
newspapers such as the Baguio Midland Courier, Sunstar – Baguio, Zigzag weekly and the
Guru Press which is circulating in Tabuk City.
The entrepreneurs also participate in agricultural exhibits, the Coffee Fiesta and
trade fairs for information dissemination and advertisements of the Kalinga Products.
Various agencies are involved in the promotion of Kalinga Coffee. These are the
DTI-Kalinga, DOST-Kalinga, OCAS-Tabuk City, PLGU-Kalinga, and Plan Development
Office-Kalinga.

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

The entrepreneurs identified with several challenges in the promotion; the
Provincial Cooperative, Office of Kalinga assists coffee producers’ cooperatives, lack of
raw materials for packaging, cost of print and TV and radio advertisements, unattractive
package design, and unhealthy competition among some entrepreneurs.
Further, according to the key informants, the primary challenge of the coffee
farmers and entrepreneurs is the low quality of the green coffee beans due to high
percentage of broken beans; high moisture content, and insect damage or the blackening
of the coffee beans.
Conclusions
From the result, the following conclusions were derived:
1. There were many Kalinga Coffee brands that were registered under DTI-
Kalinga in Tabuk City, Kalinga;
2. Different means of communication methods like media channels were being used
by the entrepreneurs in promoting their coffee products;
3. “Gourmet” or the Wet Processing Method of Kalinga Coffee is the best method of
processing the coffee products;
4. Kalinga Coffee products are sold in the locality and nationwide and some are
exported abroad;
5. Technologies are used for the coffee production, processing and packaging however,
these are not advanced technologies; and
6.
Challenges vary from each entrepreneur depending on the needs of their
coffee business.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Recommendations
Based on the results of the study, the following were recommended:
1.
Sole Proprietorship should still be used as the most appropriate type of ownership
because it is easier for the entrepreneurs to manage the coffee business using this type;
2.
DTI-Kalinga, DA-Kalinga, DOST-Kalinga, OCAS Agriculturist, the Planning and
Development Office of the province and the Cooperative Specialist of Kalinga should
continue to conduct workshops, trainings and implement projects regarding coffee
developments and review it every time to figure out things they needed to do for the
improvement of Coffee Industry in the province;
3.
The people/groups involved in the promotion of the coffee products should
continue helping and assisting the entrepreneurs in promoting their coffee products;
4.
There should be more concerned agencies in extending help to the coffee processors
especially in acquiring advanced technologies in coffee production and processing.






Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

LITERATURE CITED

AGRI CORDILLERA. 2012. The Official Publication of the Department of Agriculture-

RFU-CAR. January-March 2012. Vol.24 No. 1. Pp. 18.

ANONYMOUS. 2010. Tourism National Strategy. Retrieved September 23, 2012.

From http://www.tourism.govph/pages/20100628philippinetourismsustain

inggrowthmentforthefuture.aspx.

ANONYMOUS. 2007. Communicate! Retrieved on August 25, 2012. From

http://www.my.commu/sight.

ASOR, WINEFREDA B., Ph.D. 2009. Entrepreneurship in the Philippine Setting. REX

Book Store, Inc. First Edition. Pp. 5-129.

BALUSCANG, Z.A Jr. 1988. Livelihood Project in La Union, It’s Socio-Economic
Impact. MS Thesis. Benguet State University, La Trinidad, Benguet. Pp.107-108.

BAKER, M. 2008. The strategic Marketing Plan. Wharton School Publishing.Pp. 325.
From http://wwwbooks.google.com.ph.

BATTIKIN, R.T. 2003 An Assessment of the Coffee Industry Development Program in

Kalinga. Ph.D. Thesis, Benguet State University, La Trinidad, Benguet.

CABANGBANG, R. 1990. Publication to Highlight Current Advances in Agriculture and
Natural Resources for Policy Makers and research Administrators, Republic
of the Phils., University of Southern Mindanao, Rabacan, North Cotabato XII(3)
1-11.

CALISAAN, M. B. 2008 Communication Strategies Applied the GMA-Rice Program in
Sabaln, Benguet. BS Thesis. Benguet State University, La Trinidad, Benguet.

CRUZ, B. P. 2005 The Economic Viability of the Labor Employed in Various Marketing

Strategies. MS Thesis. Benguet State University, La Trinidad, Benguet.

DIWAS, R, J.2011. Development and evaluation of promotional brochure for tourism
program in Bakun, Benguet. BS Thesis. Benguet State University, La Trinidad,
Benguet.

GASINGAN, D. E. 2012. Communication Strategies of the Agricultural Training
Institute-Cordillera Administrative Region (ATI-CAR) in conducting Agricultural
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

Training for Agricultural Extension Workers (AEWS). BS Thesis. Benguet State
University, La Trinidad, Benguet.

HALF ACRE, R. G. 1979. Landscape plants of the Southeast. Sparks Press, Raleigh, NC.
From http://www.abebooks.com/9780916822101/Landscape-Plants- Southeast-
0916822109/plp.


HIGHLAND EXPRESS. 2011. PCARRD Embarks on a New Techno-transfer Program
Called Pinoy S & T Services for Farmers and Entrepreneurs (PSF). Publication of
HARRDEC. January-August 2011 Special Issue. Pp.10.

KINNEAR, Thomas C., Engel, James F., Warshaw, Martin R., 1987. Promotional
Strategy-Managing Communication Process, Sixth Edition, IRWIN, Homewood,
Illinois 60430.

MASLOG, C. C. 1988. Philippine Communication: An Introduction of communication.

Quezon City: PACE.

MIRANDA, C M. MIRANDA, G S. 1984. Marketing Management. Navotas, Metro
Manila. National Book Store, Inc.

NORRISH, P. 1999. Voices for change: Rural Women and Communication. FAO
Corporate document repository. Retrieved September 13, 2012 from
http://www.Fao.org.docrep/x2550e03.html.

PCAARRD MONITOR. 2012. Turning a New Chapter: PCAARRD IN 2012.

PCAARRD-DOST. Los Banos, Laguna, Philippines 4030.

PCAARRD MONITOR. 2011. Farms and Industry Encounters thru the S & T Agenda
(FIESTA): Celebrating the PCAARRD. PCAARRD-DOST. Los Banos, Laguna,
Philippines 4030.

PCARRD. 1990. Technology assessment for agriculture in the Philippines. Los Baῆos,

Laguna:http://bin/koha/opacsearch.pl=biblio.seriestitle&and_or=and&excluding

=&operator=cont.

SEE, D. and DUMALLIG, G.2011. Coffee Production promoted in Tabuk. MB
publication, Inc. http://www.mb.com.ph/node/332705.html.

UICHANCO, L. 1988. Philippine Agriculture: Field Crops. College of Agriculture
University of the Philippines.Second Edition. Pp. 38-44.

Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013

VIRAY, F. 2003. Handbook in Civic Welfare Serrvice, Grand Water Publications. Pp.73-

76.

YOKOHAMA,P. 1989. Botanical description of differents varieties of coffee

production.From http://www.botany.org.docep/x4014546.html.
Communication Methods Applied by the Entrepreneurs in the Promotion of Kalinga
Coffee as the Provincial One-Town-One-Product (OTOP) of Tabuk City, Kalinga |
CALDERON, JOLLIBEE B. APRIL 2013