BIBLIOGRAPHY WONG, RIA DAYDAY. APRIL ...
BIBLIOGRAPHY
WONG, RIA DAYDAY. APRIL 2013. “My Info” and “Book Bag”: Web
Evaluation of the Two Features of Online Public Access Catalog (OPAC) as an
Information System (IS) of Benguet State University. Benguet State University, La
Trinidad, Benguet.
Adviser: Anna Liza Basquial Wakat, MDC
ABSTRACT
The study was generally conducted to evaluate the usability of the Online Public
Access Catalog’s “My Info” and “Book Bag” features as an Information System of the
Benguet State University Library. Specifically, it aimed to identify the existing holding of
the BSU Library and how are these categorized in the OPAC; determine the awareness
level of the respondents on the “My Info” and “Bookbag” features of the OPAC; determine
the evaluation of the BSU OPAC’s “My Info” and “Book Bag” features by BSU students
based on its usability; determine the problems encountered by the respondents in using the
BSU OPAC’s “My Info” and “Book Bag” features; and determine the suggestion or
comments of the respondents for the improvement of BSU OPAC’s “My Info” and “Book
Bag” features.
The researcher conducted the study from December 2012 to February 2013.
Data were gathered through key informant interviews using guide questions with
the BSU Library OPAC Administrators. Survey questionnaires were also administered
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
through a survey to the fifty student-respondents. Frequency counts, percentages were used
to interpret the data.
The study found out that the BSU OPAC holdings contain various formats of
materials and these materials were located in BSU-ULIS and some were located in the
three unit libraries of the university and were categorized according to the loaning policy
of the materials.
Findings also revealed that the two features of the OPAC being an Information
System in BSU Library were effective but not being fully utilized due to lack of awareness
of the respondents.
The analysis also showed that since the BSU Library OPAC was still in the process
of encoding stage, there are still rooms in improving it in terms of providing user education,
hardware and software maintenance and increase manpower or trained personnel.
As also recommended by the Key Informant, BSU-ULIS may consider adding
trained personnel to focus on the maintenance of the OPAC as well as the suggestions and
comments of the respondents may also be considered for the improvement of the two
features of the OPAC.
The researcher recommends that OPAC Administrators may want to organize
seminars and produce Information Educational Campaign (IEC) materials on the usage of
the two features for students’ awareness, for the said features to be fully utilized.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Furthermore, the researcher recommends that the findings of the study may be
written in a monograph to be shared with other universities who are also using OPAC and
further study may also be conducted on the usability of the other features of the OPAC.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
RESULTS AND DISCUSSION
Respondents’ Profile
The profile of the respondents includes sex, age, ethnic affiliations, how often they
go to the library and how often they use the OPAC.
Sex. Table 1 shows that among the 50 respondents, there were more female (74%)
than male (26%).
Age. It also shows in Table 1 that 26% of the respondents fell under the
below 18 years of age category, while most of the respondents fell under the 18-20
bracket with 62%. The 21-23 age brackets comes third, with 8% and followed by 4%
of respondents whose ages were not identified.
Ethnic affiliation. As shown in Table 1, most of the respondents were
Kankanaeys’ (41%) followed by the Ibalois’ (27%) then by Ilocanos’ (18%) and Ifugaos’
(6%).
The rest were either Bisayas , Tagalogs, Pangasinenses and Ikalingas.
Frequency of library visit. In addition, Table 1 shows that 76% of the
respondents visited the library once to twice a week while 10% of them visited the
library once to twice a month. The rest went to the library every school days or they
just went to the library if they had class projects, researches, etc.
Frequency of OPAC usage. Among the 50 respondents, 42% of them used the
OPAC once to twice a month while the 40% of them used it once to twice a week. On
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
the other hand, 4% of them used the OPAC every school days and 14% of them used
the OPAC only when needed such as when borrowing books.
Key Informants. OPAC is simply display interference for an Integrated Library
Software Table 1. Respondents’ profile
PROFILE
FREQUENCY
PERCENTAGE
(n=50)
(%)
Sex
Male
13
26
Female
37
74
TOTAL
50
100
Age
16-17
13
26
18-20
31
62
21-23
4
8
Unidentified
2
4
TOTAL
50
100
Ethnic Group
Kankana-ey
21
42
Ibaloi
13
26
Ilocano
9
18
Ifugao
3
6
Bisaya
1
2
Tagalog
1
2
Pangasinense
1
2
Ikalinga
1
2
TOTAL
50
100
Library Usage
1-2x/mon
5
10
1-2x/wk
38
76
Every school days
3
6
Only when needed
4
8
TOTAL
50
100
OPAC Usage
1-2x/mon
21
42
1-2x/wk
20
40
Every school days
2
4
Only when needed
7
14
TOTAL
50
100
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
particularly the Cataloging module. Primarily the OPAC Administrator is in-
charge of maintaining the integrity of the database in terms of updates, hardware
maintenance, editing, back-up procedures, running database integrity and report
generation. Updating the database may include cataloguing and editing of bibliographic
records. This is true to what Laudon (2006) stated that Information System enables the
manger to monitor, plan and forecast with more precision and speed than ever before.
It also enables managers to respond more rapidly and adapt swiftly to the changes in
the system.
In BSU Library OPAC, Lauren P. Kipaan, who is the University Library and
Information Services (ULIS) Director, and Noel W. Cabfilan, Technical Section Head,
are the identified OPAC Administrators of the library. Definitely, they do not focus on
just one role or task in the OPAC, since the OPAC is just a part of Integrated Library
Software. This means that it entails integrated roles and functions too. From time-to-
time, aside from their roles in the OPAC, the administrators supervise Student
Assistants or
SA’s; prepare records needed by other departments in the university especially
during accreditation; stack maintenance and user education or assistance.
Lack of user education, existence of worn-out units or hardware maintenance
for the Web OPAC, lack of trained personnel or manpower are the identified problems
by the OPAC Administrators in dealing with their roles in the OPAC. The problems
encountered by the OPAC Administrators in BSU Library were similar to the
disadvantages listed by Wayner (1989) which were requires a new way of getting
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
information or training for its users and it will be unavailable if there is no power or
the computer breaks down.
BSU ULIS OPAC Holdings and its Categorization
As of 2013, the holdings of Benguet State University Library Online Public
Access Catalog (OPAC) contains 41, 937 information materials which include books,
journals, VHS, optical discs, newspapers, theses and dissertations, maps and globes, as
shown in Table 2.
According to Cabfilan, these materials were categorized based on the loaning
policy of each material though this is not true to all the materials under the categories
such as Master’s Theses, Dissertations, General Reference, Periodicals, Serials
Clippings
and Ephemerals, VHS, and Computer File for these were for room use only.
The materials with CA, CN and CVM code’s loaning policy depend on the rules and
regulations of loaning books of its respective college. Undergraduate Students can
borrow one book for overnight only while two books for Graduate Students for seven
days under Filipiniana, Filipiniana CARiana and Filipiniana TEBTEBBA Corner
categories. Under the General Circulation category, Undergraduate Students can
borrow two books for two days while Graduate Students may borrow two books for
seven days. Aside from the BSU Library, there were three unit libraries that can be
found in the university. These were the College of Agriculture Library at the 3rd Floor
College of Agriculture Building Annex, the College of Nursing Library at the 3rd Floor
College of
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Nursing Building and the College of Veterinary Medicine Library at 3rd Floor
College of Veterinary Medicine Building, these were where the materials under the
three categories such as CA, CN and CVM as shown in Table 2 are located.
The College of Agriculture category has 2,196 materials which used CA for its
code in the OPAC; the College of Nursing category has 2,627 materials with CN code
while the College of Veterinary Medicine category has 4,059 materials with CVM
code.
The materials found in the three unit libraries were books related to the courses
offered under the different colleges. These are the only colleges in the university that
had their own libraries.
Table 2. BSU Library OPAC holdings
CODE
DESCRIPTION
COPIES
CA
College of Agriculture
2196
CN
College of Nursing
2627
CVM
College of Veterinary Medicine
4059
OD
Computer File (Optical)
830
DIS
Dissertation
323
FIC
Fiction Books
349
FIL
Filipiniana
8446
FC
Filipiniana Cariana
429
FT
Filipiniana TEBTEBBA Corner
77
GC
General Circulation
17995
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
REF
General Reference
2063
TH
Master’s Thesis
1500
PER
Periodicals
301
SC
Serials Clippings
377
SE
Serials Ephemerals
138
UR
Undergraduate Research/Thesis
150
VHS
VHS
77
TOTAL
41937
The Computer File category includes visual materials such as compact discs
including various topics such as Abnormal Psychology, Adult Education and
development issues. This category used OD as a code and has 830 materials.
Dissertation of graduate students from the Open University and Graduate
School comprises the 323 dissertations in the Dissertation category. These were located
at the Filipiniana Section in BSU Library.
Fiction Books category had 349 fiction books such as pocket books which uses
FIC code, these materials are found in the General Circulation Section of BSU Library
and students can borrow two fiction books for two days.
The Filipiniana category, which uses FIL code, contains 8,446 books and other
materials on various subjects or topics written by Filipino authors, or about the
Philippines, or published in the Philippines, which is located in the BSU Library at
the Filipiniana Section.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Filipiniana CARiana category includes 429 Cordillera local resources with FC
code and can be found in the university library Filipiniana Section.
The Filipiniana TEBTEBBA Corner, which uses FT as its code, was a
collection of books regarding Indigenous Peoples (IP’s). It has 77 materials from the
TEBTEBBA organization which is a non-profit organization. These materials are
located at the Filipinina Section of the university library.
Subject references on humanities, social sciences, history, language, pure
sciences, applied sciences, and literatures are found under the General Circulation
category with 17,995 materials with GC code.
The General Reference category has 2,063 general references like atlases,
bibliographical indexes, bibliographies, dictionaries, directories, encyclopedias, guide
books, manuals, and maps with REF code.
Master’s Thesis of graduate students from the Open University and Graduate
School comprises the 1,500 Master’s Thesis category with TH code. These are located
in the Filipiniana Section in ULIS.
There were 301 Periodicals available in the Serials Section of ULIS with the
PER code. Magazines, newspapers, journals and NSO publications were some of the
materials which belong to this category.
Serials Clippings and Serials Ephemerals category include the clippings of
articles regarding various topics such as diseases like cancer, dengue and diabetes and
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
other topics such as women’s health, education issues, different vaccines and many
others. Both categories contain all local and foreign journals, magazines and
newspapers, vertical files and others and located in the Serials Section in BSU Library.
The Serial Clippings category has 377 materials with the code SC and the Serial
Ephemerals category has 138 materials with SE code.
Undergraduate Research/ Theses category includes the undergraduate theses
of students from the different colleges. These are located at the Filipiniana Section in
the BSU Library with 150 copies using the UR code.
Video Home System or VHS category has 77 materials with various topics
some of this are ‘Katutubo Memory of Dances and Mountains of Water: the Terraces
and Traditions of the Ifugao. This category uses the code VHS.
Figures 9 to 25 are some of the examples of the materials that can be found
under the different categories of the BSU OPAC holdings. On the other hand, Figure
26 to 28 are different sections in the BSU Library where the different materials were
located.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 9. Disserta tions in Language Education under
the Gra d u ate School
Figure 10. Pocketbooks under the Fiction category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
.
Figure 11. Example of ma terials under the Filipiniana CAR
iana category
Figure 12. Example of materials found in t
he Filipiniana TEBTEBBA Corner c
ategory
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 13. Example of materials found in the
General Circulation category
Figure 14. Example of materials found in the General Reference category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 15. Master’s theses in Social Studies under the Master’s Thesis category
Figure 16. Example of materials found on the Periodicals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 17. Example of materials under the Serials Clippings and Ephemerals category
Figure 18. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 19. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 20. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 21. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 22. Example of materials under the Serials Clippings and Ephemerals category
Figure 23. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 24. Example of materials under the Serials Clippings and Ephemerals category
Figure 25. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 26. The Reference Section at the BSU Library showing its different materials
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figu re 27. The General Circulation at the BSU Library showing its different materials
Figure 28. The Filipiniana Section at the BSU Library showing its different materials
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Respondents’ Awareness ont he ‘My Info’ and ‘Bookbag’
The instructions on how to use the two features of the OPAC as well as their
uses were integrated in the survey questionnaire administered to the respondents by the
researcher. The respondents who were not aware in any of the said features followed
the instructions listed on the survey questionnaire in order to evaluate the two features.
Thus not all the respondents who evaluated the two features of the OPAC were aware
of the said features.
Figure 29 shows that among the 50 respondents 31 (62%) of them were
unaware of the ‘My Info’ feature of the OPAC while 19 (38%) of them were aware of
it. But from the 19 (38%) of respondents, who are aware of the said feature, 10 (53%)
of them were aware on how to use it and how it works while the other nine (47%) said
that they are not aware on how to use and how the feature works.
On the other hand, Figure 30 shows that among the 50 respondents 39 (78%)
of them were unaware of the ‘Bookbag’ feature of the OPAC while 11 (22%) of them
are aware of it. But from the 11 (22%) of respondents, who were aware of the said
feature, seven (64%) of them are aware on how to use it and how it works however
four (64%) said that they are not aware on how to use and how the feature works.
Evaluation on the Usability of ‘My Info’ and ‘Bookbag’
Ease of use of ‘My Info’ and ‘Bookbag’. Figure 31 shows that 46 (92%) of the
respondents find it easy to use the ‘My Info’ for some reasons such as it is more
convenient to use for with just one click you will be able to check on your own check
out,
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 29. Graphical presentation of ‘My Info’ awareness of the respondents
Figure 30. Graphical presentation of ‘Bookbag’ awareness of the respondents
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
fines and due date of the book that only takes you a minute to use it. This proved
the idea of Best (1988) information management is managing information using
modern information technologies. Others said the instructions given were clearly stated
and easy to follow which serves as their guideline which makes it easy for them to use
it. Moreover, according to the respondents the steps were not complicated and some of
them had an orientation about the OPAC during their first year.
Meanwhile, four (8%) of the respondents find it difficult to use the ‘My Info’
feature of the OPAC because according to them they have experienced malfunctioning
of the computer units such as ‘hanging’ while using the feature.
As for the ‘Bookbag’ feature, Figure 32 shows that among the 50 respondents,
30 (60%) of them said that the ‘Bookbag’ feature of the OPAC was easy to use because
according to them it automatically gave the information on bibliography about the book
or references you need to use compared to the traditional way of citing bibliographic
references.
The instructions given were also clearly stated and easy to follow but compared
to ‘My Info’ it is more difficult because of it has longer instructions, they said. On the
other hand, 18 (36%) of the respondents said that the ‘Bookbag’ is difficult to use for
they find it complicated. They are not familiar with the steps on how to use it. And the
instructions are hard to follow for it lacks in visual presentation. Furthermore, two
(4%) of them are undecided whether the feature is easy or difficult to use.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Laudon (2006) stated that Information Systems speed up the process and reduce
the time by removing non-value steps in the operation. He also added that Information
Systems are design to improve the overall efficiency and effectiveness of a process.
Figure 31. Graphical presentation of ‘My Info’ ease of use by the respondents
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 32. Graphical presentation of ‘Bookbag’ ease of use by the respondents
These statement of Laudon (2006) were proven based on the data gathered on the
ease of use of two features.
Usability of ‘My Info’ and ‘Bookbag’. Figure 33 shows that 44 (88%) of the
respondents find it usable for it is very easy to use and it is student friendly. In
just one click, you can be able to check on your record in the library like your fines and
due dates of the books, you can browse titles of books, and reminds the book borrower
about deadline. It is usable for it provides access of information to students in a private
way and students are informed, according to the respondent.
On the other hand, five (10%) of them found it not usable and one (2%) of them
were undecided whether it was usable for them or not.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
For the ‘Bookbag’ feature, Figure 34 shows that 41 (82%) of the respondents
found the feature usable because for them, the feature gives easier access to the books
they want to borrow compared to the traditional way. It was good for research works
for it helped in making research in order and easier, they added. Some of them said that
it was easy to locate the information needed and it provided them a personal folder for
bibliographies. Eight (16%) of them did not find it usable for they did not understand
the listed instructions at all. There was one (2%) respondent who does not know
whether the feature was usable for her or not.
Problems Faced by the Respondents
in Using the ‘My Info’ Feature
Some of the respondents claimed that a student or a user who did not know
how to understand the instructions on how to use the feature would have a hard time
using the said feature. This is true with the idea of Fall (2001). According to him in
order for the
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 33. Graphical presentation of the usability of ‘My Info’ by the respondents
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 34. Graphical presentation of the usability of ‘Bookbag’ by the respondents
information to be relevant, it must be presented in a way that helps a person to understand
in a specific context. In dealing with this problem, Cabfilan articulated that this was a
personal problem brought out by the respondents. This was no longer under their
supervision as OPAC Administrators.
Some of the respondents added that it is when they forgot accidentally not to
log out, and then their information will be visible to other students. Cabfilan
emphasized that this is not a problem. If the patron accidentally did not log out upon
using his or her ‘My Info’ feature, other patrons can only see his or her information but
they cannot change or add any information on it.
Aside from that, some of the respondents said the computer units were not
enough to have an access in the OPAC’s feature. The lack of computer units was always
a perennial problem in the BSU Library as Cabfilan stated. He said that the library fee
being collected to the students was allotted for acquiring new books and that the budget
cannot be sacrifice for the new set of computer units. According to him, in order for
them to have new set of computer units, they have to follow the procedure in requesting
supplies just like any other offices in the university.
Furthermore, some of the respondents mentioned that the information was not
updated, for instance when they have cleared their fines but it does not appear on the
information listed on the feature. This did not satisfy what Fall (2001) have emphasized
that in the stages of data processing wherein in the storage phase, data and information
should be maintained and updated for later use. According to the OPAC
Administrators, they have not yet encountered such situations like this but the patrons
should approach the OPAC Administrators in order for the problem to be resolved.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Same as through with the problems such as the dialog box which was always
popping up without any reason and it does not recognize the password. Cabfilan
explained that the problem on password was not inevitable especially that some patrons
have the same surname and the production of identification card numbers of the patrons
were beyond their reach. In this case, the first patron who was able to register in the
library with his or her identification card, has the ability to use the information
(identification card number and surname) in the OPAC feature, as discussed by
Cabfilan. He also added that the patron who experienced this problem should approach
the OPAC Administrators to resolve the problem.
Based on the gathered data on the problems encountered by the respondents,
the OPAC did not satisfy the characteristics of a library catalog by Wayner (1989)
which should be flexible and up to date.
Problems Faced by the Respondents
in Using the ‘Bookbag’ Feature
Some of the respondents claimed that a student or a user who did not know
how to understand the instructions on how to use the feature would have a hard time
using the said feature. This is true with the idea of Fall (2001). According to him, in
order for the information to be relevant, it must be presented in a way that helps a
person to understand in a specific context. In dealing with this problem, Cabfilan
articulated that this was a personal problem brought out by the respondents. This was
no longer under their supervision as OPAC Administrators.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Also, some of the respondents said that some books were not listed on the OPAC
which does not allow them to add it in their own personalized folder upon using the feature.
As of this year, the BSU Library OPAC was still on the process of encoding the materials
on the library, as Cabfilan explained. In the encoding process, new books were the priority
compared to the old books already present in the library, he added. There was also a
tendency that the books borrowed during the time of encoding was not included in the list
on the OPAC but Cabfilan assured that these were encoded by the time these books were
returned.
Moreover, problems such as the respondents cannot understand much the feature
and they lack the idea of using it was cited by the respondents.
Some of the respondents also admitted that they could not understand the
instructions on how to use the feature which was listed on the given questionnaire.
Also, it was mentioned that the presence of instructions is needed in order to
be able to use the feature for they find the steps difficult to follow without the
instructions given.
Suggestions of the Respondents in Using the ‘My Info’ Feature
Some of the respondents suggested that seminars or lectures on the proper
usage of the feature to the students conducted. In respond to their suggestions, the
library explained that library orientation is given to all freshmen and transferee students
every first semester of the school year to familiarize them with the use of the library
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
and its resources capped with the tour. However, the topics being discussed during the
orientation did not include the use and application of the said feature.
Cabfilan admitted that the library has limited time in providing orientations to the
patrons and during the orientations the focus was mainly on the policies of the library that
some of the features of the library like the OPAC were sacrificed. He also added that the
OPAC orientation has a separate orientation in the English class of some of the students in
the university but it only takes an hour of discussion for the whole week. These resulted to
rush lectures by the instructors, according to Cabfilan.
Some of the respondents suggested having information dissemination about the
feature, while others suggested that the indication of date in the ‘My Info’ feature will
be included.
On the other hand, production of IEC materials such as posters and leaflets
containing information about the feature is suggested by some of the respondents.
Cabfilan admitted that they only promote the use of the two features to the
graduate students for they were more advance in technology know how and there is no
need to explain to them the usage of the said features. They also promote the BSU
Library OPAC through e-networks such as on Facebook, Twitter, Yahoo groups
and Word press. As Cabfilan noted, a problem such as the blocking of social
networking sites in the library and other unit libraries hinders their promotion. He also
added that the information dissemination through sending SMS to the patrons was not
that effective because they were having hard time in maintaining of the cellphone
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
numbers of the patrons. Furthermore, Cabfilan stated that they were willing to conduct
seminars if ever the patrons were interested to learn about the two features upon their
request.
Suggestions of the
Respondents in Using the
‘Bookbag’ Feature
The same suggestions of the respondents were noted with regards to the
feature “Bookbag”, and the same response was also noted by Cabfilan.
In addition, others suggested having information dissemination about the
feature. Moreover, suggestions such as production of IEC materials like posters and
leaflets containing information about the feature and the recommendation of the feature
to other students by the respondents were suggested.
These suggestions of the respondents were essential elements in the
improvement of the two features. According to Laudon (2006) these suggestions were
known as the feedback or the output returned to appropriate authorities in the system
to evaluate input.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
Summary
The study was conducted from December 2012 to February 2013.
Two key informants were chosen purposively in the Benguet State
UniversityUniversity Library Information Services (BSU-ULIS) and fifty respondents
were chosen purposively in Benguet State University.
In order to obtain holistic and in-depth information, a survey questionnaire was
used as the main instrument. In addition, interview schedule was used for additional
pertinent information.
Results were interpreted according to the objectives of the study. Results
showed that there were more female respondents than male wherein most of them are
Kankanaeys’. Most of them were in the 18-20 years of age. As for their frequency in
library use, most of them visit the library once to twice a week. As for their frequency
on the OPAC usage, most of the respondents use the OPAC once to twice a month.
Primarily, the OPAC Administrator is in-charge of maintaining the integrity of
the database in terms of updates, hardware maintenance, editing, back-up procedures,
running database integrity and report generation. Updating the database may include
cataloguing and editing of bibliographic records.
Lauren P. Kipaan, University Library and Information Services (ULIS)
Director, and Noel W. Cabfilan, Technical Section Head, are the identified OPAC
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Administrators of the library. Definitely, they do not focus in just one role or task in
the OPAC, since the
OPAC is just a part of Integrated Library Software which entails integrated roles
and functions too. From time-to-time aside from their roles in the OPAC, the
Administrators supervise Student Assistants or SA’s; prepare records needed by other
departments in the university especially during accreditation; stack maintenance and user
education or assistance.
Lack of user education, existence of worn-out units or hardware maintenance
for the Web OPAC, lack of trained personnel or manpower are the identified problems
by the OPAC Administrators in dealing with their roles in the OPAC.
The holdings of Benguet State University Library Online Public Access
Catalog (OPAC) contains 41,937 information materials which include books, journals,
VHS, optical discs, newspapers, magazines, clippings, ephemerals, theses and
dissertations, journals, newsletters, atlases, dictionaries, maps and globes.
Most of the students were unaware of the ‘My Info’ feature of the OPAC, thus,
most of respondents were not knowledgeable about the use of the feature. But from the
students who were aware of it; most of them were knowledgeable about the use of the
feature. Furthermore, most of the respondents found it easy to use the feature and most
of them found it usable in checking their checkouts, finds and the due of the book
borrowed.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Meanwhile, most of the students were unaware of the ‘Bookbag’ feature of the
OPAC, thus, most of respondents were not knowledgeable about the use of the feature.
From some of the respondents who were aware of it, most of them were not
knowledgeable about the use of the feature. Furthermore, most of the respondents
found it difficult to use the feature but most of them find it usable in making
bibliographic citations in making their researches.
Most of the respondents claimed that a student or a user who did not know how
to understand the instructions on how to use the feature would have a hard time using
the two features. Meanwhile, most of the respondents suggested seminars or lectures
on the proper usage of the two features to the students.
Cabfilan admitted that the library has limited time in providing orientations to
the patrons and during the orientations the focus was mainly on the policies of the
library that some of the features of the library like the OPAC were sacrifice. He also
added that the OPAC orientation has a separate orientation in the English class of some
of the students in the university but it only takes a one hour discussion for the whole
week.
Cabfilan admitted that they only promote the use of the two features to the
graduate students for they were more advance in technology know how and there is no
need to explain to them the usage of the said features. They also promote the BSU
Library OPAC through e-networks such as on Facebook, Twitter, Yahoo groups
and Word press. As Cabfilan continuous, a problem such as the blocking of social
networking sites in the library and other unit libraries hinders their promotion. He also
added that the information dissemination through sending SMS to the patrons
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
was not that effective because they were having hard time in maintaining of the
cellphone numbers of the patrons. Furthermore, Cabfilan states that they were willing
to conduct seminars if ever the patrons were interested to learn about the two features
upon their request.
Conclusions
Based on the findings, the following conclusions are derived:
1. The BSU OPAC holdings contain various formats of materials and these
materials were located in BSU-ULIS and some were located in the three unit libraries of
the university and were categorized according to the loaning policy of the materials;
2. The features of OPAC being an Information System in BSU Library were not
fully utilized due to lack of awareness of the respondents;
3.
The features of OPAC in BSU Library were effective as anInformation
System; and,
4.
There are still rooms in improving the BSU OPAC in terms of providing
user education, hardware and software maintenance and increase manpower or trained
personnel.
Recommendations
From the conclusions, the following are recommended:
1.
As recommended by the Key Informant, BSU-ULIS may consider adding
trained personnel to focus on the maintenance of the OPAC;
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
2.
For the features to be fully utilized, OPAC Administrators may want to
organize seminars and produce Information Educational Campaign (IEC) materials on the
usage of the two features for students’ awareness;
3.
The suggestions and comments of the respondents may also be considered
for the improvement of the two features of the OPAC;
4.
Findings of the study may be written in a monograph to be shared with other
universities who are also using OPAC; and,
5.
A study may also be done on the usability of the other features of the OPAC.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
LITERATURE CITED
ADEKEYE, W. B. 1997 “The importance of management information systems”
Library Review, Vol. 46 No. 5, page 318-327. MCB University Press, 0024-2535.
Retrie ved on August 31, 2012, fromhttp://www.ukessays.co.uk/essays/management/the
future-of-inf ormation-management.php.
BENGUET STATE UNIVERSITY UNIVERSITY Library and Information
Services
(ULIS) Library Handbook. La Trinidad, Benguet.
BEST, D. P. 1988. “The future of information management”, International Journal
Of In formation Management, Vol. 8 No. 1, March, pp. 13-24. Retrieved on August 31,
2012, from http://www.ukessays.co. uk/essays/management/the-future-of-informa tion-
management.php.
BRIEN, J. 2010. Introduction to Information Systems 15th Edition. McGraw-Hill,
2010,
p.31. Retrieved on September 05, 2012, fromhttp://en.wikipedia.org/w/index.ph
p?title= Infor mation_ system& oldid=506576263.
DUFF, W.M. AND ASAD, M.C. 1980. Information Management: An Executive
Approa ch,OxfordUniversity Press, London, p. 243. Retrieved on August 31, 2012, from
http://ww w.ukes says.co. uk/essays/management/the-future-of-information-mana
gement.Php.
FALL, E. 2001. Management Information System, International Journal of
Information
Management, Vol. 8 No. 1, March, pp. 13-24. Retrieved on August 31, 2012,
fro m http://ww w.ukessays.co. uk/essays/management/the-future-of-information ma
nagement.Php.
FAYEN, E. G. 1983. The online catalog : improving public access to library
materials. WhitePlains, NY : Knowledge Industry Publications. Retrieved onSeptember 0,
2012, from http://ADVANTAGES%20AND%20DISADVANTAGES%20OF%
20 THE%20DIFFERENCE%20PHYSICAL%20FORMS%20OF%20THE%20LI
BRARY%20CATALOGUE%20_%20Widodo%20H.%20Wijoyo.htm.
HUNTER, E. J. 1983. Cataloguing. 2nd ed. London : Clive Bingley. Retrieved on
Septe mber 03, 2012,fromhttp://ADVANTAGES%20AND%20DISADVANTAGES%
20OF%20THE%20DIFFERENCE%20PHYSICAL%20FORMS%20OF%20THE
%20LIBRARY%20CATALOGUE%20_%20Widodo%20H.%20Wijoyo.htm.
LANGEMO, M. 1980. “Records management/word processing - a needed
team effort ”, Records Management Quarterly, Vol. 14 No. 4, pp. 10-14. Retrieved
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
on Aug ust 31, 2012, from http://www.ukessays.co. uk/essays/management/the-
future-o f-inf ormationmanagement.php.
LIHUA, H. 2005. Concept of Information System, International Journal of
Information Management, Vol. 8 No. 1, March, pp. 13-24. Retrieved on August 31,
2012, fr o m http://ww w.ukessays.co. uk/essays /management/the-future-
ofinformation ma nagement.php.
LAUDON, L. 2006. IS in Organizations, 3rd ed. London. Retrieved on September
03,20
12, from http:
//www.google.com.ph/#hl=en&sclient=psyab&q=information+m
anagement+sytem+ppt&oq =info rmation+ management+system&gs_l=serp.1.3.
0l10.433302.454 209.1.459300.5 2.39.6.1.1.9.2 146.28820.6-4j10j5j2.2 1.0...0.
0...1c.1.W4349bsAx P4&psj=1&bav=on.2,o r.r_gc.r_pw.r_qf.&fp =ea5c4ec147
6dedb8&biw=1280&b ih=536.
SISON, J. C. 1998. Information Management, Processing, Packaging, and
Marketing:
A Course Guide. Los Banos, Laguna: Southeast Asian Ministries of Ed Org. Pp.
16-18.
STONECASH, J.C. 1981. “The IRM showdown”, Infosystem, Vol. 28 No. 10,
pp.42- 8.Retrieved on August 31, 2012, fromhttp://www.ukessays.co.uk/essays/mana
geme nt/the-future -of-information-management.php.
WAYNER, B.S. 1980. Introduction to cataloguing and classification. 6th ed.
Littleton, Colorado: Libraries Unlimited. Retrieved on September 03, 2012, from http://
ADVANTAGES%20AND%20DISADVANTAGES%20OF%20THE%20DIF
FERENCE%20PHYSICAL%20FORMS%20OF%20THE%20LIBRARY%20
CATALOGUE%20_%20Widodo%20H.%20Wijoyo.htm.
ZOIKOCZY, P. 1981. Information Technology: An Introduction, Pitman,
London,p.1 57.Retrieved on August 31, 2012,
fromhttp://www.ukessays.co.uk/essays/mana gement/the-future -of-information-
management.php.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
WONG, RIA DAYDAY. APRIL 2013. “My Info” and “Book Bag”: Web
Evaluation of the Two Features of Online Public Access Catalog (OPAC) as an
Information System (IS) of Benguet State University. Benguet State University, La
Trinidad, Benguet.
Adviser: Anna Liza Basquial Wakat, MDC
ABSTRACT
The study was generally conducted to evaluate the usability of the Online Public
Access Catalog’s “My Info” and “Book Bag” features as an Information System of the
Benguet State University Library. Specifically, it aimed to identify the existing holding of
the BSU Library and how are these categorized in the OPAC; determine the awareness
level of the respondents on the “My Info” and “Bookbag” features of the OPAC; determine
the evaluation of the BSU OPAC’s “My Info” and “Book Bag” features by BSU students
based on its usability; determine the problems encountered by the respondents in using the
BSU OPAC’s “My Info” and “Book Bag” features; and determine the suggestion or
comments of the respondents for the improvement of BSU OPAC’s “My Info” and “Book
Bag” features.
The researcher conducted the study from December 2012 to February 2013.
Data were gathered through key informant interviews using guide questions with
the BSU Library OPAC Administrators. Survey questionnaires were also administered
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
through a survey to the fifty student-respondents. Frequency counts, percentages were used
to interpret the data.
The study found out that the BSU OPAC holdings contain various formats of
materials and these materials were located in BSU-ULIS and some were located in the
three unit libraries of the university and were categorized according to the loaning policy
of the materials.
Findings also revealed that the two features of the OPAC being an Information
System in BSU Library were effective but not being fully utilized due to lack of awareness
of the respondents.
The analysis also showed that since the BSU Library OPAC was still in the process
of encoding stage, there are still rooms in improving it in terms of providing user education,
hardware and software maintenance and increase manpower or trained personnel.
As also recommended by the Key Informant, BSU-ULIS may consider adding
trained personnel to focus on the maintenance of the OPAC as well as the suggestions and
comments of the respondents may also be considered for the improvement of the two
features of the OPAC.
The researcher recommends that OPAC Administrators may want to organize
seminars and produce Information Educational Campaign (IEC) materials on the usage of
the two features for students’ awareness, for the said features to be fully utilized.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Furthermore, the researcher recommends that the findings of the study may be
written in a monograph to be shared with other universities who are also using OPAC and
further study may also be conducted on the usability of the other features of the OPAC.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
RESULTS AND DISCUSSION
Respondents’ Profile
The profile of the respondents includes sex, age, ethnic affiliations, how often they
go to the library and how often they use the OPAC.
Sex. Table 1 shows that among the 50 respondents, there were more female (74%)
than male (26%).
Age. It also shows in Table 1 that 26% of the respondents fell under the
below 18 years of age category, while most of the respondents fell under the 18-20
bracket with 62%. The 21-23 age brackets comes third, with 8% and followed by 4%
of respondents whose ages were not identified.
Ethnic affiliation. As shown in Table 1, most of the respondents were
Kankanaeys’ (41%) followed by the Ibalois’ (27%) then by Ilocanos’ (18%) and Ifugaos’
(6%).
The rest were either Bisayas , Tagalogs, Pangasinenses and Ikalingas.
Frequency of library visit. In addition, Table 1 shows that 76% of the
respondents visited the library once to twice a week while 10% of them visited the
library once to twice a month. The rest went to the library every school days or they
just went to the library if they had class projects, researches, etc.
Frequency of OPAC usage. Among the 50 respondents, 42% of them used the
OPAC once to twice a month while the 40% of them used it once to twice a week. On
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
the other hand, 4% of them used the OPAC every school days and 14% of them used
the OPAC only when needed such as when borrowing books.
Key Informants. OPAC is simply display interference for an Integrated Library
Software Table 1. Respondents’ profile
PROFILE
FREQUENCY
PERCENTAGE
(n=50)
(%)
Sex
Male
13
26
Female
37
74
TOTAL
50
100
Age
16-17
13
26
18-20
31
62
21-23
4
8
Unidentified
2
4
TOTAL
50
100
Ethnic Group
Kankana-ey
21
42
Ibaloi
13
26
Ilocano
9
18
Ifugao
3
6
Bisaya
1
2
Tagalog
1
2
Pangasinense
1
2
Ikalinga
1
2
TOTAL
50
100
Library Usage
1-2x/mon
5
10
1-2x/wk
38
76
Every school days
3
6
Only when needed
4
8
TOTAL
50
100
OPAC Usage
1-2x/mon
21
42
1-2x/wk
20
40
Every school days
2
4
Only when needed
7
14
TOTAL
50
100
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
particularly the Cataloging module. Primarily the OPAC Administrator is in-
charge of maintaining the integrity of the database in terms of updates, hardware
maintenance, editing, back-up procedures, running database integrity and report
generation. Updating the database may include cataloguing and editing of bibliographic
records. This is true to what Laudon (2006) stated that Information System enables the
manger to monitor, plan and forecast with more precision and speed than ever before.
It also enables managers to respond more rapidly and adapt swiftly to the changes in
the system.
In BSU Library OPAC, Lauren P. Kipaan, who is the University Library and
Information Services (ULIS) Director, and Noel W. Cabfilan, Technical Section Head,
are the identified OPAC Administrators of the library. Definitely, they do not focus on
just one role or task in the OPAC, since the OPAC is just a part of Integrated Library
Software. This means that it entails integrated roles and functions too. From time-to-
time, aside from their roles in the OPAC, the administrators supervise Student
Assistants or
SA’s; prepare records needed by other departments in the university especially
during accreditation; stack maintenance and user education or assistance.
Lack of user education, existence of worn-out units or hardware maintenance
for the Web OPAC, lack of trained personnel or manpower are the identified problems
by the OPAC Administrators in dealing with their roles in the OPAC. The problems
encountered by the OPAC Administrators in BSU Library were similar to the
disadvantages listed by Wayner (1989) which were requires a new way of getting
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
information or training for its users and it will be unavailable if there is no power or
the computer breaks down.
BSU ULIS OPAC Holdings and its Categorization
As of 2013, the holdings of Benguet State University Library Online Public
Access Catalog (OPAC) contains 41, 937 information materials which include books,
journals, VHS, optical discs, newspapers, theses and dissertations, maps and globes, as
shown in Table 2.
According to Cabfilan, these materials were categorized based on the loaning
policy of each material though this is not true to all the materials under the categories
such as Master’s Theses, Dissertations, General Reference, Periodicals, Serials
Clippings
and Ephemerals, VHS, and Computer File for these were for room use only.
The materials with CA, CN and CVM code’s loaning policy depend on the rules and
regulations of loaning books of its respective college. Undergraduate Students can
borrow one book for overnight only while two books for Graduate Students for seven
days under Filipiniana, Filipiniana CARiana and Filipiniana TEBTEBBA Corner
categories. Under the General Circulation category, Undergraduate Students can
borrow two books for two days while Graduate Students may borrow two books for
seven days. Aside from the BSU Library, there were three unit libraries that can be
found in the university. These were the College of Agriculture Library at the 3rd Floor
College of Agriculture Building Annex, the College of Nursing Library at the 3rd Floor
College of
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Nursing Building and the College of Veterinary Medicine Library at 3rd Floor
College of Veterinary Medicine Building, these were where the materials under the
three categories such as CA, CN and CVM as shown in Table 2 are located.
The College of Agriculture category has 2,196 materials which used CA for its
code in the OPAC; the College of Nursing category has 2,627 materials with CN code
while the College of Veterinary Medicine category has 4,059 materials with CVM
code.
The materials found in the three unit libraries were books related to the courses
offered under the different colleges. These are the only colleges in the university that
had their own libraries.
Table 2. BSU Library OPAC holdings
CODE
DESCRIPTION
COPIES
CA
College of Agriculture
2196
CN
College of Nursing
2627
CVM
College of Veterinary Medicine
4059
OD
Computer File (Optical)
830
DIS
Dissertation
323
FIC
Fiction Books
349
FIL
Filipiniana
8446
FC
Filipiniana Cariana
429
FT
Filipiniana TEBTEBBA Corner
77
GC
General Circulation
17995
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
REF
General Reference
2063
TH
Master’s Thesis
1500
PER
Periodicals
301
SC
Serials Clippings
377
SE
Serials Ephemerals
138
UR
Undergraduate Research/Thesis
150
VHS
VHS
77
TOTAL
41937
The Computer File category includes visual materials such as compact discs
including various topics such as Abnormal Psychology, Adult Education and
development issues. This category used OD as a code and has 830 materials.
Dissertation of graduate students from the Open University and Graduate
School comprises the 323 dissertations in the Dissertation category. These were located
at the Filipiniana Section in BSU Library.
Fiction Books category had 349 fiction books such as pocket books which uses
FIC code, these materials are found in the General Circulation Section of BSU Library
and students can borrow two fiction books for two days.
The Filipiniana category, which uses FIL code, contains 8,446 books and other
materials on various subjects or topics written by Filipino authors, or about the
Philippines, or published in the Philippines, which is located in the BSU Library at
the Filipiniana Section.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Filipiniana CARiana category includes 429 Cordillera local resources with FC
code and can be found in the university library Filipiniana Section.
The Filipiniana TEBTEBBA Corner, which uses FT as its code, was a
collection of books regarding Indigenous Peoples (IP’s). It has 77 materials from the
TEBTEBBA organization which is a non-profit organization. These materials are
located at the Filipinina Section of the university library.
Subject references on humanities, social sciences, history, language, pure
sciences, applied sciences, and literatures are found under the General Circulation
category with 17,995 materials with GC code.
The General Reference category has 2,063 general references like atlases,
bibliographical indexes, bibliographies, dictionaries, directories, encyclopedias, guide
books, manuals, and maps with REF code.
Master’s Thesis of graduate students from the Open University and Graduate
School comprises the 1,500 Master’s Thesis category with TH code. These are located
in the Filipiniana Section in ULIS.
There were 301 Periodicals available in the Serials Section of ULIS with the
PER code. Magazines, newspapers, journals and NSO publications were some of the
materials which belong to this category.
Serials Clippings and Serials Ephemerals category include the clippings of
articles regarding various topics such as diseases like cancer, dengue and diabetes and
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
other topics such as women’s health, education issues, different vaccines and many
others. Both categories contain all local and foreign journals, magazines and
newspapers, vertical files and others and located in the Serials Section in BSU Library.
The Serial Clippings category has 377 materials with the code SC and the Serial
Ephemerals category has 138 materials with SE code.
Undergraduate Research/ Theses category includes the undergraduate theses
of students from the different colleges. These are located at the Filipiniana Section in
the BSU Library with 150 copies using the UR code.
Video Home System or VHS category has 77 materials with various topics
some of this are ‘Katutubo Memory of Dances and Mountains of Water: the Terraces
and Traditions of the Ifugao. This category uses the code VHS.
Figures 9 to 25 are some of the examples of the materials that can be found
under the different categories of the BSU OPAC holdings. On the other hand, Figure
26 to 28 are different sections in the BSU Library where the different materials were
located.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 9. Disserta tions in Language Education under
the Gra d u ate School
Figure 10. Pocketbooks under the Fiction category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
.
Figure 11. Example of ma terials under the Filipiniana CAR
iana category
Figure 12. Example of materials found in t
he Filipiniana TEBTEBBA Corner c
ategory
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 13. Example of materials found in the
General Circulation category
Figure 14. Example of materials found in the General Reference category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 15. Master’s theses in Social Studies under the Master’s Thesis category
Figure 16. Example of materials found on the Periodicals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 17. Example of materials under the Serials Clippings and Ephemerals category
Figure 18. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 19. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 20. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 21. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 22. Example of materials under the Serials Clippings and Ephemerals category
Figure 23. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 24. Example of materials under the Serials Clippings and Ephemerals category
Figure 25. Example of materials under the Serials Clippings and Ephemerals category
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 26. The Reference Section at the BSU Library showing its different materials
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figu re 27. The General Circulation at the BSU Library showing its different materials
Figure 28. The Filipiniana Section at the BSU Library showing its different materials
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Respondents’ Awareness ont he ‘My Info’ and ‘Bookbag’
The instructions on how to use the two features of the OPAC as well as their
uses were integrated in the survey questionnaire administered to the respondents by the
researcher. The respondents who were not aware in any of the said features followed
the instructions listed on the survey questionnaire in order to evaluate the two features.
Thus not all the respondents who evaluated the two features of the OPAC were aware
of the said features.
Figure 29 shows that among the 50 respondents 31 (62%) of them were
unaware of the ‘My Info’ feature of the OPAC while 19 (38%) of them were aware of
it. But from the 19 (38%) of respondents, who are aware of the said feature, 10 (53%)
of them were aware on how to use it and how it works while the other nine (47%) said
that they are not aware on how to use and how the feature works.
On the other hand, Figure 30 shows that among the 50 respondents 39 (78%)
of them were unaware of the ‘Bookbag’ feature of the OPAC while 11 (22%) of them
are aware of it. But from the 11 (22%) of respondents, who were aware of the said
feature, seven (64%) of them are aware on how to use it and how it works however
four (64%) said that they are not aware on how to use and how the feature works.
Evaluation on the Usability of ‘My Info’ and ‘Bookbag’
Ease of use of ‘My Info’ and ‘Bookbag’. Figure 31 shows that 46 (92%) of the
respondents find it easy to use the ‘My Info’ for some reasons such as it is more
convenient to use for with just one click you will be able to check on your own check
out,
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 29. Graphical presentation of ‘My Info’ awareness of the respondents
Figure 30. Graphical presentation of ‘Bookbag’ awareness of the respondents
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
fines and due date of the book that only takes you a minute to use it. This proved
the idea of Best (1988) information management is managing information using
modern information technologies. Others said the instructions given were clearly stated
and easy to follow which serves as their guideline which makes it easy for them to use
it. Moreover, according to the respondents the steps were not complicated and some of
them had an orientation about the OPAC during their first year.
Meanwhile, four (8%) of the respondents find it difficult to use the ‘My Info’
feature of the OPAC because according to them they have experienced malfunctioning
of the computer units such as ‘hanging’ while using the feature.
As for the ‘Bookbag’ feature, Figure 32 shows that among the 50 respondents,
30 (60%) of them said that the ‘Bookbag’ feature of the OPAC was easy to use because
according to them it automatically gave the information on bibliography about the book
or references you need to use compared to the traditional way of citing bibliographic
references.
The instructions given were also clearly stated and easy to follow but compared
to ‘My Info’ it is more difficult because of it has longer instructions, they said. On the
other hand, 18 (36%) of the respondents said that the ‘Bookbag’ is difficult to use for
they find it complicated. They are not familiar with the steps on how to use it. And the
instructions are hard to follow for it lacks in visual presentation. Furthermore, two
(4%) of them are undecided whether the feature is easy or difficult to use.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Laudon (2006) stated that Information Systems speed up the process and reduce
the time by removing non-value steps in the operation. He also added that Information
Systems are design to improve the overall efficiency and effectiveness of a process.
Figure 31. Graphical presentation of ‘My Info’ ease of use by the respondents
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 32. Graphical presentation of ‘Bookbag’ ease of use by the respondents
These statement of Laudon (2006) were proven based on the data gathered on the
ease of use of two features.
Usability of ‘My Info’ and ‘Bookbag’. Figure 33 shows that 44 (88%) of the
respondents find it usable for it is very easy to use and it is student friendly. In
just one click, you can be able to check on your record in the library like your fines and
due dates of the books, you can browse titles of books, and reminds the book borrower
about deadline. It is usable for it provides access of information to students in a private
way and students are informed, according to the respondent.
On the other hand, five (10%) of them found it not usable and one (2%) of them
were undecided whether it was usable for them or not.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
For the ‘Bookbag’ feature, Figure 34 shows that 41 (82%) of the respondents
found the feature usable because for them, the feature gives easier access to the books
they want to borrow compared to the traditional way. It was good for research works
for it helped in making research in order and easier, they added. Some of them said that
it was easy to locate the information needed and it provided them a personal folder for
bibliographies. Eight (16%) of them did not find it usable for they did not understand
the listed instructions at all. There was one (2%) respondent who does not know
whether the feature was usable for her or not.
Problems Faced by the Respondents
in Using the ‘My Info’ Feature
Some of the respondents claimed that a student or a user who did not know
how to understand the instructions on how to use the feature would have a hard time
using the said feature. This is true with the idea of Fall (2001). According to him in
order for the
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 33. Graphical presentation of the usability of ‘My Info’ by the respondents
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Figure 34. Graphical presentation of the usability of ‘Bookbag’ by the respondents
information to be relevant, it must be presented in a way that helps a person to understand
in a specific context. In dealing with this problem, Cabfilan articulated that this was a
personal problem brought out by the respondents. This was no longer under their
supervision as OPAC Administrators.
Some of the respondents added that it is when they forgot accidentally not to
log out, and then their information will be visible to other students. Cabfilan
emphasized that this is not a problem. If the patron accidentally did not log out upon
using his or her ‘My Info’ feature, other patrons can only see his or her information but
they cannot change or add any information on it.
Aside from that, some of the respondents said the computer units were not
enough to have an access in the OPAC’s feature. The lack of computer units was always
a perennial problem in the BSU Library as Cabfilan stated. He said that the library fee
being collected to the students was allotted for acquiring new books and that the budget
cannot be sacrifice for the new set of computer units. According to him, in order for
them to have new set of computer units, they have to follow the procedure in requesting
supplies just like any other offices in the university.
Furthermore, some of the respondents mentioned that the information was not
updated, for instance when they have cleared their fines but it does not appear on the
information listed on the feature. This did not satisfy what Fall (2001) have emphasized
that in the stages of data processing wherein in the storage phase, data and information
should be maintained and updated for later use. According to the OPAC
Administrators, they have not yet encountered such situations like this but the patrons
should approach the OPAC Administrators in order for the problem to be resolved.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Same as through with the problems such as the dialog box which was always
popping up without any reason and it does not recognize the password. Cabfilan
explained that the problem on password was not inevitable especially that some patrons
have the same surname and the production of identification card numbers of the patrons
were beyond their reach. In this case, the first patron who was able to register in the
library with his or her identification card, has the ability to use the information
(identification card number and surname) in the OPAC feature, as discussed by
Cabfilan. He also added that the patron who experienced this problem should approach
the OPAC Administrators to resolve the problem.
Based on the gathered data on the problems encountered by the respondents,
the OPAC did not satisfy the characteristics of a library catalog by Wayner (1989)
which should be flexible and up to date.
Problems Faced by the Respondents
in Using the ‘Bookbag’ Feature
Some of the respondents claimed that a student or a user who did not know
how to understand the instructions on how to use the feature would have a hard time
using the said feature. This is true with the idea of Fall (2001). According to him, in
order for the information to be relevant, it must be presented in a way that helps a
person to understand in a specific context. In dealing with this problem, Cabfilan
articulated that this was a personal problem brought out by the respondents. This was
no longer under their supervision as OPAC Administrators.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Also, some of the respondents said that some books were not listed on the OPAC
which does not allow them to add it in their own personalized folder upon using the feature.
As of this year, the BSU Library OPAC was still on the process of encoding the materials
on the library, as Cabfilan explained. In the encoding process, new books were the priority
compared to the old books already present in the library, he added. There was also a
tendency that the books borrowed during the time of encoding was not included in the list
on the OPAC but Cabfilan assured that these were encoded by the time these books were
returned.
Moreover, problems such as the respondents cannot understand much the feature
and they lack the idea of using it was cited by the respondents.
Some of the respondents also admitted that they could not understand the
instructions on how to use the feature which was listed on the given questionnaire.
Also, it was mentioned that the presence of instructions is needed in order to
be able to use the feature for they find the steps difficult to follow without the
instructions given.
Suggestions of the Respondents in Using the ‘My Info’ Feature
Some of the respondents suggested that seminars or lectures on the proper
usage of the feature to the students conducted. In respond to their suggestions, the
library explained that library orientation is given to all freshmen and transferee students
every first semester of the school year to familiarize them with the use of the library
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
and its resources capped with the tour. However, the topics being discussed during the
orientation did not include the use and application of the said feature.
Cabfilan admitted that the library has limited time in providing orientations to the
patrons and during the orientations the focus was mainly on the policies of the library that
some of the features of the library like the OPAC were sacrificed. He also added that the
OPAC orientation has a separate orientation in the English class of some of the students in
the university but it only takes an hour of discussion for the whole week. These resulted to
rush lectures by the instructors, according to Cabfilan.
Some of the respondents suggested having information dissemination about the
feature, while others suggested that the indication of date in the ‘My Info’ feature will
be included.
On the other hand, production of IEC materials such as posters and leaflets
containing information about the feature is suggested by some of the respondents.
Cabfilan admitted that they only promote the use of the two features to the
graduate students for they were more advance in technology know how and there is no
need to explain to them the usage of the said features. They also promote the BSU
Library OPAC through e-networks such as on Facebook, Twitter, Yahoo groups
and Word press. As Cabfilan noted, a problem such as the blocking of social
networking sites in the library and other unit libraries hinders their promotion. He also
added that the information dissemination through sending SMS to the patrons was not
that effective because they were having hard time in maintaining of the cellphone
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
numbers of the patrons. Furthermore, Cabfilan stated that they were willing to conduct
seminars if ever the patrons were interested to learn about the two features upon their
request.
Suggestions of the
Respondents in Using the
‘Bookbag’ Feature
The same suggestions of the respondents were noted with regards to the
feature “Bookbag”, and the same response was also noted by Cabfilan.
In addition, others suggested having information dissemination about the
feature. Moreover, suggestions such as production of IEC materials like posters and
leaflets containing information about the feature and the recommendation of the feature
to other students by the respondents were suggested.
These suggestions of the respondents were essential elements in the
improvement of the two features. According to Laudon (2006) these suggestions were
known as the feedback or the output returned to appropriate authorities in the system
to evaluate input.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
Summary
The study was conducted from December 2012 to February 2013.
Two key informants were chosen purposively in the Benguet State
UniversityUniversity Library Information Services (BSU-ULIS) and fifty respondents
were chosen purposively in Benguet State University.
In order to obtain holistic and in-depth information, a survey questionnaire was
used as the main instrument. In addition, interview schedule was used for additional
pertinent information.
Results were interpreted according to the objectives of the study. Results
showed that there were more female respondents than male wherein most of them are
Kankanaeys’. Most of them were in the 18-20 years of age. As for their frequency in
library use, most of them visit the library once to twice a week. As for their frequency
on the OPAC usage, most of the respondents use the OPAC once to twice a month.
Primarily, the OPAC Administrator is in-charge of maintaining the integrity of
the database in terms of updates, hardware maintenance, editing, back-up procedures,
running database integrity and report generation. Updating the database may include
cataloguing and editing of bibliographic records.
Lauren P. Kipaan, University Library and Information Services (ULIS)
Director, and Noel W. Cabfilan, Technical Section Head, are the identified OPAC
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Administrators of the library. Definitely, they do not focus in just one role or task in
the OPAC, since the
OPAC is just a part of Integrated Library Software which entails integrated roles
and functions too. From time-to-time aside from their roles in the OPAC, the
Administrators supervise Student Assistants or SA’s; prepare records needed by other
departments in the university especially during accreditation; stack maintenance and user
education or assistance.
Lack of user education, existence of worn-out units or hardware maintenance
for the Web OPAC, lack of trained personnel or manpower are the identified problems
by the OPAC Administrators in dealing with their roles in the OPAC.
The holdings of Benguet State University Library Online Public Access
Catalog (OPAC) contains 41,937 information materials which include books, journals,
VHS, optical discs, newspapers, magazines, clippings, ephemerals, theses and
dissertations, journals, newsletters, atlases, dictionaries, maps and globes.
Most of the students were unaware of the ‘My Info’ feature of the OPAC, thus,
most of respondents were not knowledgeable about the use of the feature. But from the
students who were aware of it; most of them were knowledgeable about the use of the
feature. Furthermore, most of the respondents found it easy to use the feature and most
of them found it usable in checking their checkouts, finds and the due of the book
borrowed.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
Meanwhile, most of the students were unaware of the ‘Bookbag’ feature of the
OPAC, thus, most of respondents were not knowledgeable about the use of the feature.
From some of the respondents who were aware of it, most of them were not
knowledgeable about the use of the feature. Furthermore, most of the respondents
found it difficult to use the feature but most of them find it usable in making
bibliographic citations in making their researches.
Most of the respondents claimed that a student or a user who did not know how
to understand the instructions on how to use the feature would have a hard time using
the two features. Meanwhile, most of the respondents suggested seminars or lectures
on the proper usage of the two features to the students.
Cabfilan admitted that the library has limited time in providing orientations to
the patrons and during the orientations the focus was mainly on the policies of the
library that some of the features of the library like the OPAC were sacrifice. He also
added that the OPAC orientation has a separate orientation in the English class of some
of the students in the university but it only takes a one hour discussion for the whole
week.
Cabfilan admitted that they only promote the use of the two features to the
graduate students for they were more advance in technology know how and there is no
need to explain to them the usage of the said features. They also promote the BSU
Library OPAC through e-networks such as on Facebook, Twitter, Yahoo groups
and Word press. As Cabfilan continuous, a problem such as the blocking of social
networking sites in the library and other unit libraries hinders their promotion. He also
added that the information dissemination through sending SMS to the patrons
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
was not that effective because they were having hard time in maintaining of the
cellphone numbers of the patrons. Furthermore, Cabfilan states that they were willing
to conduct seminars if ever the patrons were interested to learn about the two features
upon their request.
Conclusions
Based on the findings, the following conclusions are derived:
1. The BSU OPAC holdings contain various formats of materials and these
materials were located in BSU-ULIS and some were located in the three unit libraries of
the university and were categorized according to the loaning policy of the materials;
2. The features of OPAC being an Information System in BSU Library were not
fully utilized due to lack of awareness of the respondents;
3.
The features of OPAC in BSU Library were effective as anInformation
System; and,
4.
There are still rooms in improving the BSU OPAC in terms of providing
user education, hardware and software maintenance and increase manpower or trained
personnel.
Recommendations
From the conclusions, the following are recommended:
1.
As recommended by the Key Informant, BSU-ULIS may consider adding
trained personnel to focus on the maintenance of the OPAC;
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
2.
For the features to be fully utilized, OPAC Administrators may want to
organize seminars and produce Information Educational Campaign (IEC) materials on the
usage of the two features for students’ awareness;
3.
The suggestions and comments of the respondents may also be considered
for the improvement of the two features of the OPAC;
4.
Findings of the study may be written in a monograph to be shared with other
universities who are also using OPAC; and,
5.
A study may also be done on the usability of the other features of the OPAC.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
LITERATURE CITED
ADEKEYE, W. B. 1997 “The importance of management information systems”
Library Review, Vol. 46 No. 5, page 318-327. MCB University Press, 0024-2535.
Retrie ved on August 31, 2012, fromhttp://www.ukessays.co.uk/essays/management/the
future-of-inf ormation-management.php.
BENGUET STATE UNIVERSITY UNIVERSITY Library and Information
Services
(ULIS) Library Handbook. La Trinidad, Benguet.
BEST, D. P. 1988. “The future of information management”, International Journal
Of In formation Management, Vol. 8 No. 1, March, pp. 13-24. Retrieved on August 31,
2012, from http://www.ukessays.co. uk/essays/management/the-future-of-informa tion-
management.php.
BRIEN, J. 2010. Introduction to Information Systems 15th Edition. McGraw-Hill,
2010,
p.31. Retrieved on September 05, 2012, fromhttp://en.wikipedia.org/w/index.ph
p?title= Infor mation_ system& oldid=506576263.
DUFF, W.M. AND ASAD, M.C. 1980. Information Management: An Executive
Approa ch,OxfordUniversity Press, London, p. 243. Retrieved on August 31, 2012, from
http://ww w.ukes says.co. uk/essays/management/the-future-of-information-mana
gement.Php.
FALL, E. 2001. Management Information System, International Journal of
Information
Management, Vol. 8 No. 1, March, pp. 13-24. Retrieved on August 31, 2012,
fro m http://ww w.ukessays.co. uk/essays/management/the-future-of-information ma
nagement.Php.
FAYEN, E. G. 1983. The online catalog : improving public access to library
materials. WhitePlains, NY : Knowledge Industry Publications. Retrieved onSeptember 0,
2012, from http://ADVANTAGES%20AND%20DISADVANTAGES%20OF%
20 THE%20DIFFERENCE%20PHYSICAL%20FORMS%20OF%20THE%20LI
BRARY%20CATALOGUE%20_%20Widodo%20H.%20Wijoyo.htm.
HUNTER, E. J. 1983. Cataloguing. 2nd ed. London : Clive Bingley. Retrieved on
Septe mber 03, 2012,fromhttp://ADVANTAGES%20AND%20DISADVANTAGES%
20OF%20THE%20DIFFERENCE%20PHYSICAL%20FORMS%20OF%20THE
%20LIBRARY%20CATALOGUE%20_%20Widodo%20H.%20Wijoyo.htm.
LANGEMO, M. 1980. “Records management/word processing - a needed
team effort ”, Records Management Quarterly, Vol. 14 No. 4, pp. 10-14. Retrieved
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013
on Aug ust 31, 2012, from http://www.ukessays.co. uk/essays/management/the-
future-o f-inf ormationmanagement.php.
LIHUA, H. 2005. Concept of Information System, International Journal of
Information Management, Vol. 8 No. 1, March, pp. 13-24. Retrieved on August 31,
2012, fr o m http://ww w.ukessays.co. uk/essays /management/the-future-
ofinformation ma nagement.php.
LAUDON, L. 2006. IS in Organizations, 3rd ed. London. Retrieved on September
03,20
12, from http:
//www.google.com.ph/#hl=en&sclient=psyab&q=information+m
anagement+sytem+ppt&oq =info rmation+ management+system&gs_l=serp.1.3.
0l10.433302.454 209.1.459300.5 2.39.6.1.1.9.2 146.28820.6-4j10j5j2.2 1.0...0.
0...1c.1.W4349bsAx P4&psj=1&bav=on.2,o r.r_gc.r_pw.r_qf.&fp =ea5c4ec147
6dedb8&biw=1280&b ih=536.
SISON, J. C. 1998. Information Management, Processing, Packaging, and
Marketing:
A Course Guide. Los Banos, Laguna: Southeast Asian Ministries of Ed Org. Pp.
16-18.
STONECASH, J.C. 1981. “The IRM showdown”, Infosystem, Vol. 28 No. 10,
pp.42- 8.Retrieved on August 31, 2012, fromhttp://www.ukessays.co.uk/essays/mana
geme nt/the-future -of-information-management.php.
WAYNER, B.S. 1980. Introduction to cataloguing and classification. 6th ed.
Littleton, Colorado: Libraries Unlimited. Retrieved on September 03, 2012, from http://
ADVANTAGES%20AND%20DISADVANTAGES%20OF%20THE%20DIF
FERENCE%20PHYSICAL%20FORMS%20OF%20THE%20LIBRARY%20
CATALOGUE%20_%20Widodo%20H.%20Wijoyo.htm.
ZOIKOCZY, P. 1981. Information Technology: An Introduction, Pitman,
London,p.1 57.Retrieved on August 31, 2012,
fromhttp://www.ukessays.co.uk/essays/mana gement/the-future -of-information-
management.php.
“My Info” and “Book Bag”: Web Evaluation of the Two Features of Online Public Access
Catalog (OPAC) as an Information System (IS) of Benguet State University |
WONG, RIA DAYDAY. APRIL 2013